Complaint Review: Comcast - Philidelphia Pennsylvania
- Comcast 1500 Market Street Philidelphia, Pennsylvania U.S.A.
- Phone: 215-665-1700
- Web:
- Category: Cable TV
Comcast ripoff, fraudulent billing Philidelphia Pennsylvania
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This has been an ongoing problem for about a month and I'm at the end of my rope with Comcast.
this all started with a billing being paid late. after I paid the bill on the phone with a service rep and asked to have my digital cable reconnected I was told that they would have to send a tech out to my complex and such so i said fine then i received a call back from some little condesending man saying that they would not reconnect my service because of a 890.04 bill. I almost lost it.
It turns out that an account was opened in my name in August of 1996. When I told them that was impossible because I was not living in Florida in 1996, the basically told me too bad deal with it and pay the bill.
I called several time and finally got someone to listen who said that they saw the problem and that they would adjust the account and finally cable was restored.
then a week later the cable was cut again. And then again we called and was told that it was a mistake and they would fix it. so it was fixed again and then three days later the same issue came up.
I provided proof to comcast showing that i was living in mississippi at the the the time this other account was opened in my name and they just don't care.
I got so fed up that I just paid 525.00 to directTV to have their services.
My husband is not dealing with it. I have read some other horror stories and the CEO of comcast should be shot.
Korall
Miramar, Florida
U.S.A.
This report was posted on Ripoff Report on 03/02/2006 11:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/philidelphia-pennsylvania-19102-2196/comcast-ripoff-fraudulent-billing-philidelphia-pennsylvania-178943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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