Connect My DNA Report was spectacularly wrong Internet, Internet

Thank You for your comment.  

We see that in your comments you mention that you have already contacted us and discussed your results but have not been satisfied with the answers.  Our response is not convoluted in any way.  We regret that you feel that way.  

ConnectMyDNA is not intended to be used as an ancestry product. What we show you is that regardless of your ancestry and heritage, as a human species we are all connected in a very unique way.

By using the 13 markers (Loci 13) which is but a tiny fragment of your DNA genome, we can compare these markers to other population groups around the world using a very specific and scientific genetics population formula (Hardy Weinberg Equation) to calculate how often your markers appear in these databases (referred to as the frequency of occurrence). 

What your results are showing you is that a very small piece of your DNA structure contains some similarities to these various population groups.  This is itself a paradigm shift.  Most people have some idea as to their heritage, we show you how you connect outside of this scope perhaps in a broader sense.

You can also refer to the NOTES section of our FaceBook page as it contains specific information on how the results are determined.

We hope this helps in some way understand your results a bit more.
Thank You