Report: #1038033

Complaint Review: Conroe Appliances

  • Submitted: Tue, March 26, 2013
  • Updated: Tue, March 26, 2013
  • Reported By: BAMSE — The Woodlands Texas
  • Conroe Appliances
    206A S Loop 336 W, Suite # 301Conroe Texas 77304
    Houston, Texas
    United States of America

Conroe Appliances conroe appliances is a scam and they have the worst service ever Houston, Texas

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We had a broken fridge and called the home warranty company they sent Conroe Aplliances to my home

the fridge is 4 years old samsung the first thing he said when he saw the fridge was this fridges or only made too last 2 years ...the fridge freeser was icing up all the time he took everything out in the freeser and the back part was frosen to the back he shock the fridge so hard to get it off i had to hold the fridge so it would not fall on him i said by shaking soo hard wont it brake ? he just looked at me so then he left the fridge sit to defrost all day and came back and put the parts back on 5 hours later.

It worked for 2 months and then it started doing the same thing again, Conroe appliances came back 

looked at the fridge again and said he would have to order a part and left.

2 weeks later i called the home warranty company and asked for my part? they called my back 2 hours later and said that the back of the fridge was split (could be from heavy shacking) and he said i dont understand how that would happen? i said i know but he said at the home warranty prove it...

so we had to buy a new fridge so 60 dollars twice too Conroe and 500 to Lowes Oh well

Then we had another problem with our Dishwasher the basket on the top broke we asked for a new company and they said no you have to use Conroe Appliances.

They came said they would order the part and left... 2 weeks later i call the home warranty and said were is the part he said he would call theme... called me back and said Conroe Appliances says you broke it your self i said WHAT ??? my husband ordered the part online it was 25 dollars we paid 60 to Conroe for nothing and we fixed it our self for 25 dollars....2 weeks later Conroe Appliances calls me the secretary and says i have your part now ready for innstalling i sai WHAT ?? we cancelled the home warranty we had 2 of theme they called us and asked WHY we said WHY they said that if we kept the home warranty they would give us the 60 x 3 back and we would never have to use Conroe Aplliances again we said OK but we are still out 500 from the fridge being broken by theme


This report was posted on Ripoff Report on 03/26/2013 07:03 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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