Complaint Review: Consumer Arbitration Services of America - Nationwide
Consumer Arbitration Services of America Took Money and then No communication Nationwide
Got smoozed by Jamie Nichols, salesperson who said that the company could help me for only 1800 bucks, was never told that it would be 500 a month for as long as they could drag things out.
Paid initial 800 and got packet, Signed a release to authorize CASA to contact lender. I asked in email to confirm release and never got anything back, 2 weeks go by and I get nervous, I needed to get help with paperwork and ask questions. I reached out to Ms. Nichols and got no response, emailed the paralegal working on case, no help. Finally I call and was told an appointment neede to be made via phone M Muirhead was paralegal in charge of case, finally after a month an change I speak with her and she said well I did not get the proper release so there was NOT MUCH I CAN DO. Now accounting is calling wanting 500 more and I told them my case was not even worked on. I forwarded the SAME EXACT PDF and was told it was now accepted.
I did not want to pay another 500 if nothing was done. All I was told was that Ms Muirhead was "working on it" after same person told me that nothing was done because of a release that was sent which was good in the first place. I asked to speak to a supervisor about credit for a month and the supervisor just happen to be IN ACCOUNTING..What mickey mouse firm has a para legal reporting into accounting????? CASA does but it reaqlly doesnt as they are all in it together.
I wanted to know what was done before paying the 500 and was told I HAD TO PAY THE 500 TO FIND OUT. NO COMMUNICATION WITHOUT THE MONEY AND THEY CLOSED THE CASE.
They wouldnt give me access to what was done that was paid for up till that point! I lost 800 and they did nothing but am lucky it was only 800 as I later found out through reviews that they are a scam. I normally check reputations but it was an emotional sale and I got sold.
THEY HAVE AN F with the better business and bad reviews outweigh good ones by 5 to 1 at least.
This report was posted on Ripoff Report on 05/20/2018 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/consumer-arbitration-services-of-america/nationwide/consumer-arbitration-services-of-america-took-money-and-then-no-communication-nationwide-1443804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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