Complaint Review: Continental Warranty - Malibu California
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- Author Confirmed
- Continental Warranty 24955 Pacific Coast Hwy Suite 303 Malibu, California U.S.A.
- Phone: 800-9292694
- Web:
- Category: Auto Warranty
Continental Warranty no refund ripoff Malibu California
*Author of original report: refunded
*UPDATE Employee: Refund
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Continental Warranty called me a million times, until I decided to make a deposit of $150.00 on 6/14/2006, and the next morning 6/15/2006 I canceled my contract thru E-mail because I've seen all the fraud on Rip-off. I just wish I'd seen this report first. I've talked to a rep. on monday 7/24/06 and she stated my refund would be expidited back into my account on thursday 7/27/2006 and still nothing.
So I called back the 1800 inquiry # and got the same female rep. She stated it should have been in my account because it's showing it was sent and it usually takes up to 3-4 days to be processed by my bank. I told her I would call my bank in regards to the processing because it was not showing a deposit. However, they showed nothing when I spoke to my bank.
So, I decided to wait until tomorrow 7/28/06 and still nothing showed on my account. Well I guess I'll have to call the bank about a dispute with this company because I feel they lied to me again!!! And if nothing I'll call a lawyer today.c
Latoya
Syracuse, New York
U.S.A.
This report was posted on Ripoff Report on 07/28/2006 07:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/continental-warranty/malibu-california-90265/continental-warranty-no-refund-ripoff-malibu-california-203336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
refunded
AUTHOR: Latoya - (U.S.A.)
SUBMITTED: Saturday, August 26, 2006
Thanks for you come back. However, after numerous calls for my refund. I did however get a nice woman in customer service that I spoke to numerous times who helped me to get my refund back. They said something happened to but it was sent to my institution. But, I did get it. That was a lesson to learn.
#1 UPDATE Employee
Refund
AUTHOR: Benjamin - (U.S.A.)
SUBMITTED: Friday, August 25, 2006
While I'm sorry to hear that it has taken more than you expected to get your refund, please be aware that we process the refunds when they are received.
Visa, Mastercard, American Express, and Discover, or your lending institution, are the actual companies that transfer the money back. This is why we tell you on a tape recorded conversation that it may take up to three weeks for your refund to be complete-- we don't control the refund, we initiate it.
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