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Report: #181441

Complaint Review: Costume Hut - Brossard Quebec

  • Submitted:
  • Updated:
  • Reported By: Salem Ohio
  • Costume Hut 1780 Allard #A Brossard, Quebec Canada

Costume Hut Ripoff Would not accept my return Brossard Quebec

*Author of original report: Costume Hut Ripoff also goes by the name of Star Wars Costume Shop.

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I ordered a star wars costume for my son from costumehut.com. I paid the rush shipping charge to have it delivered to me in 2 days. I received the costume 2 weeks later and Halloween was already over. I made calls to them and sent emails and they never responded. I returned the package to them via UPS and they refused to accept the package even though I returned it in the 15 days allowed for returns. I had to pay an additional shipping charge to ship the package back to me. I disputed the charges with my credit card company and I got the charges taken off my account. Now costume hut is saying they are turning me in for credit card fraud since I stole the costume. They would never respond to my calls until I got the charges taken off my credit card and now they want the costume back after they refused to accept delivery before (and they want me to pay the shipping charges to send the costume back to them a 2nd time).

Stephanie
Salem, Ohio
U.S.A.

This report was posted on Ripoff Report on 03/15/2006 06:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/costume-hut/brossard-quebec-j4w-1z4/costume-hut-ripoff-would-not-accept-my-return-brossard-quebec-181441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Costume Hut Ripoff also goes by the name of Star Wars Costume Shop.

AUTHOR: Stephanie - (U.S.A.)

POSTED: Wednesday, March 15, 2006
Costumehut.com also goes by the name of Star Wars Costume Shop.
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