Report: #1166232

Complaint Review: CPI Security - Charlotte North Carolina

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Ripoff Report is Xcentric Ventures

Submitted: Wed, July 30, 2014
Updated: Wed, August 06, 2014
Reported By: piedmont1 — Raleigh North Carolina

Author Not Confirmed

Why?

CPI Security 4200 Sandy Porter Rd Charlotte, North Carolina USA

Phone: (800) 948-2028
Web: https://www.cpisecurity.com/
Category: Security Services

CPI Security TERRIBLE CUSTOMER SERVICE! BEWARE! Charlotte North Carolina

*UPDATE Employee: Let us work with you

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TERRIBLE CUSTOMER SERVICE. My family relocated out of the area and the company is mandating that we pay for the ADDITIONAL 31 months of the contract. Due to the poor customer reviews, the new homeowner declined using CPI. Now we have to foot the bill. BEWARE! They are more concerned about getting your money and locking in a contract as opposed to actually providing decent service. I expect this company will just go downhill from here... They could care less about how they are perceived.

This report was posted on Ripoff Report on 07/30/2014 04:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cpi-security/charlotte-north-carolina-28273/cpi-security-terrible-customer-service-beware-charlotte-north-carolina-1166232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

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AUTHOR: Customer Support - ()

SUBMITTED: Wednesday, August 06, 2014

POSTED: Wednesday, August 06, 2014

Dear CPI Customer;

Thank you for your correspondence. Please contact our Customer Support Department at 1-800-948-7133, extension 6380. We would like the opportunity to address your concerns and explore some different options regarding your remaining contract term.

Thank You,

CPI Security Systems

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