Report: #201195

Complaint Review: Credit Solutions Of America - Addison Texas

  • Submitted:
  • Updated:
  • Reported By: Orlando Florida
  • Credit Solutions Of America 15601 Dallas Parkway Suite 700 Addison, Texas U.S.A.

INVESTIGATION: 100% customer satisfaction, safeguards for their clients - Credit Solutions helps clients by reducing unsecured debt - debt free in 3 years or less. Consumers can feel confident & secure when doing business with Credit Solutions of America
*UPDATE ...Rip-off Report Investigation: Credit Solutions of America pledges to resolve complaints. Commitment to Customer Satisfaction Program. Consumers can feel confident & secure when doing business with Credit Solutions - Assisting clients by reducing unsecured debt - debt free in 3 years or less.

*Consumer Comment: ADVICE TO CARRIE

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Rip-off Report Investigation:
Credit Solutions gets a POSITIVE RATING in customer support from the Rip-off Report. They are continuing to show their constant commitment to provide excellent customer service. Credit Solutions has done everything in their power to make sure that all their customers are happy, and continue to resolve any possible issues that could arise. Credit Solutions contacted us to resolve any issues and mostly misunderstandings being posted by former employees who had been let go from the company due to lack of performance. With over 750 employees and nearly 70,000 clients in a constantly changing and often difficult business, Credit Solutions is bound to be the subject of complaints.

Rip-off Report's investigation found that most complaints had already been resolved, and in many cases it was just a misunderstanding, but more importantly also found that Credit Solutions was prompt to make things right. Credit Solutions went above and beyond with their 100% satisfaction guarantee to provide help to almost 70,000 families get out of debt. Credit Solutions is committed to resolving complaints quickly and doing everything possible to satisfy its clients. It also takes appropriate action against any of its representatives who are found to have conducted themselves in a less than perfect manner and rewards employees who give service above and beyond to their clients We believe that the number of complaints against this company, whether through the Internet or other channels, is very small when put into the context of its size and the nature of their business. Most debt settlement companies would never commit themselves like Credit Solutions has to the Rip-off Report Corporate Advocacy Program. They are a unique shining example of commitment to the customer in their field of work. Read our investigative report and Credit Solutions of America 100% commitment to customer satisfaction.

Read more about Credit Solutions of America and their commitment to total customer satisfaction. Consumers doing business with members of the Corporate Advocacy Program can feel confident and safe when using a members product or services.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.


Credit Solutions Of America lies and deceiptfulness used to take advantage of people in trouble Addison Texas

I am a single mother like many, who is in credit card trouble thanks to a harrowing divorce. I am usually very skeptical about everything and everyone. I was deciding between bankruptcy, credit consolidation, and credit solutions. Boy, was I "slick talked" into a real "deal". Credit solutions had a great salesman contact me first and give me all the GREAT reasons I should go with their company.

My credit card debt would be reduce by 65%, GUARANTEED!!! "Let us do the talking for you. Don't talk to the credit card companies. That's what we're here for"...In the mean time, my credit card accounts go to an attorney's office and now they are planning to take legal action against me. I can't get the same person on the phone, ever. So each time it's a new person who doesn't know "WHAT'S GOING ON"...I have tried to contact Donna there, who I originally talked to, and now I guess she's gone. I told them,I am not paying them $2000 when they have done NOTHING FOR ME.

They said Discover offered a payment plan. NO reduction on my debt though! I already had a payment plan, but it wasnt' putting a dent in my balance. THAT'S WHY I CALLED CREDIT SOLUTION FOR HELP!!! WHAT A RIP OFF... I WISH I FOUND YOU SOONER. WHAT A GREAT WEBSITE! THANK YOU!!! I'm going to call and cancel at my bank like the other people did, before they steal anymore of my money!!

Orlando, Florida

This report was posted on Ripoff Report on 07/15/2006 06:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/credit-solutions-of-america/addison-texas-75001/investigation-100-customer-satisfaction-safeguards-for-their-clients-credit-solutions-201195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Kathryn - (U.S.A.)

POSTED: Saturday, August 05, 2006

I was also "taken" by this company.

Go to the Federal Trade Commission web site and file your complaint. They would like to hear from you and any others that have been "slicked- talked" by Credit Solutions.
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