Report: #1253189

Complaint Review: Cricket wireless Franklin st in Rochester NY

  • Submitted: Sat, September 05, 2015
  • Updated: Sat, September 05, 2015
  • Reported By: Ms.Morales — Rochester New York USA
  • Cricket wireless Franklin st in Rochester NY
    Franklin street downtown
    , NY

Cricket wireless Franklin st in Rochester NY Cricket Lied took my money and changed the price of the phone i have not even had the phone 2 months and i would like something done asap i ask the store that sold it to me for the corporate address they told me 610 N. clinton ave but they did not know the phone you do not know the phone number to someone who issues your check? I would like response ASAP or next step small claims and further action legally, going all the way, is it because i have a disability that they robbed me ? Rochester NY

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 on july 31 i purchased a plan with cricket downtown in rochester ny and i was explained that the first bill would be 85 dollars and was told my first month of payment i could chose my plan. Well in doing so , i went to pay the first phone bill and they denied me chosing a plan and said that one was chosen for me for 60 dollars a month, why would i go from paying 45 dollars every month with android smart phone to paying higher? the purpose for taking the deal was to pay less and have the basic same service. i have been trying to reach the ceo to let her know, this is awful for them to do and they will not get away with this. something needs to be done for the scam and will. also i would like to know why do they try to target the disabled?   *******041   messgae phone at this time ! and the account was for Ms.Morales   was  *******092 now nothing


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