Cybersonic (Amden Corporation) ripoff consumer fraud ripoff Torrance California

Order was placed online after seeing ad on telivision> After placing order was emailed that 5 monthly payments is not an option for oniline orders. I ordered 3 units and was charged $219.00 and promised delivery in 7-10 days. It is April 17th and I still have not recieved my order. I was however charged $38.50 for the free toothbrushes for life in January. I have tried calling several times and you are automatically disconnected or wait on hold for up to an hour and half. Emails are deleted unread. I have filed a complaint twice with BBB and first time thier response was to give me a refund. Second response from BBB was small claims court. It has been 6 months since my order and still I did not recieve what I paid in full for. I still have not revieved refund and I have to worry about the 38.50 charge to my account every months. Very frustrated because I still have not recieved my refund for units I never recieved.

Stephanie
Jeanerette, Louisiana