Report: #83929

Complaint Review: Datesnow Pty

  • Submitted: Mon, March 15, 2004
  • Updated: Tue, June 01, 2004
  • Reported By: San Rafael California
  • Datesnow Pty
    Datesnow Pty
    Brisbane, Other

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I do not know where these charges came from, but it's possible that these charges may have been from a age verification for a pornography site.

I received 3 charges from this company. Two on January 10th for $1.97 and $19.99 and another on February 5th for $79.99.

This may not be a fortune, but being a college student, this isn't exactly money that I can let slip away.

San Rafael, California

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off & Author of

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 03/15/2004 12:35 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 Author of original report

Still haven't been reimbursed

AUTHOR: Christopher - (U.S.A.)

It's May 26th... the 27th if you want to be really technical and I stil haven't been reimbursed for the amount that the company stated I was going to be.

I will give them a call in the morning to see what's happening. I'm beginning to become rather annoyed with this whole thing though.
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#2 Author of original report

Still haven't been reimbursed

AUTHOR: Christopher - (U.S.A.)

As of today, April 13th, 2004, I still have not been refunded the money I had been wrongly charged. I attempted to call Pzest and I got a message saying that their systems were down or something rather. All I know is that I'm becoming very irritated at their lack of effort
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#3 REBUTTAL Individual responds

I have been ripped off also

AUTHOR: Curtis - (U.S.A.)

After reading other responses I have learned I

was charged the same $1.97 and $79.99. I used my

credit card for an age verifacation, than almost

two months later I noticed charges on my account

from a place that I have never heard of. I really

wantthank everyone who has responded to this

and I am glad I am not the only one.

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#4 Author of original report

Fraudulent credit charges to be refunded and in turn, my account with them be cancelled

AUTHOR: Christopher - (U.S.A.)

I have just gotten off the phone with a representative from the Pzest company, and I had spoken with the representative asking that I be refunded the charges placed on my account. She notified my that my charges of $79.99 on February 5th and $19.99 on January 10th were to be refunded and in turn, my account with them be cancelled. The only thing I have to wait for is for the charges to be reversed. So as of March 15, 2004, I have received notice that my account will be reimbursed. I will check back with further notice as far as the results of this dilemma.
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