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Report: #1303521

Complaint Review: DealerDeals Direct - Mooresville North Carolina

  • Submitted:
  • Updated:
  • Reported By: Neil HM — Waurn Ponds Virginia Australia
  • Author Confirmed What's this?
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  • DealerDeals Direct Mooresville, North Carolina USA

DealerDeals Direct I purchased Adobe Creative Suite in 2013 for just over $900. Just this week I was locked out of my program by Adobe who now tell me that I am using pirated software registered to someone else. Mooresville North Carolina

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I purchased Adobe Creative Suite from DealerDeals Direct in 2013. All has been well until today when I suddenly found that Adobe have locked me out of my application, telling me on enquiry, that my software is pirated and the serial number is registered to someone else.

I am a seventy-one year old pensioner who only uses Indesign to edit a book for a friend. I have almost finished 4 years of work on the third and final book in a series for him, and now can't access my almost finished document which runs to 600 pages complete with as many photos.

I live chatted with Adobe but they more or less said, "Sorry! You have a pirated copy and we can't help you."

What recourse do I have I to remedy this situation?

This report was posted on Ripoff Report on 05/04/2016 02:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dealerdeals-direct/mooresville-north-carolina/dealerdeals-direct-i-purchased-adobe-creative-suite-in-2013-for-just-over-900-just-this-1303521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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