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Report: #67613

Complaint Review: Deer Creek Products - Pompano Florida

  • Submitted:
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  • Reported By: mattoon Illinois
  • Author Not Confirmed What's this?
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  • Deer Creek Products 3038 Nw 25th Ave Pompano, Florida U.S.A.

Deer Creek Products ripoff Pompano Florida

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january of this year i ordered products over the phone. i was told they would be shipped in 10 working days. naturally the products didn't come. i called the number i ordered from and was told to call customer service which is a long distance call. when the teleprompter came on it said a min. of 5 minutes before an operater would pick up. so i waited 15 min. and finally someone answered and said they had been shipped and should arrive the following day. never happened. i called again a month later, same story. part of the order arrived damaged and a postcard came saying the other item was back ordered and call the number if i wanted to cancel so i did. i was told to return the damaged products and it would be refunded to my credit card $65.00. never happened. i have e-mailed them and they responded to the first one saying there is a delay but my refund would arrive shortly. i kept e-mailing them and askning where is my money. they replied once saying they needed my address so i sent an e-mail giving it to them. i have left several e-mails and get no response it now has been 10 months. no returned e-mails and no refund. i have gotten their catalog for yrs and finally ordered stuff just to be taken advantage of. the only thing i have had communication thru them is they sent me another catalog that went straight in the trash. if i had money to throw away i would on a donation to the homeless shelter or another trustworthy charity. if anyone wants to file a suit let me know. what a disappointment this company has done to me and many others.....

Lori
mattoon, Illinois
U.S.A.

This report was posted on Ripoff Report on 09/25/2003 09:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/deer-creek-products/pompano-florida-33069/deer-creek-products-ripoff-pompano-florida-67613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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