Complaint Review: Dell
Mohummad Hammad ID# 218683 and Sales Rep Raul Sharma work for Dell which attempted to bait and switch and not honor an advertised price for an upcoming sale. Lied about an item being sold out and out of stock.
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Dell advertised a price for a Laptop for Cyber Monday. I took a screen shot of the ad, prior to them raising the price of the Laptop for the upcoming sale which would occur the next day. Raul Sharma told me he'd put the item in my cart for the price I saw advertised. The problem was he put in a different laptop that I had showed him in my screen shot. It had lower specs but he said it was the only laptop they had for that price. Spoke with supervisor, Mohummad Hammad Employee ID# 218683 and said they would not be honoring the advertised price because for these particular events, their marketing department reserves the right to change the price on upcoming items they advertise for sale. Keep in mind, this is all happening prior to the actual date of the Cyber Monday sale. They attempted to cover their tails by saying that item sold out because it was being sold since Black Friday which is false because it wasn't posted for sale prior to Monday. [continued below]....
This report was posted on Ripoff Report on 11/29/2015 09:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dell/-/mohummad-hammad-id-218683-and-sales-rep-raul-sharma-work-for-dell-which-attempted-to-bai-1270838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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