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Report: #1359051

Complaint Review: Dermasoft and Purecell - Internet

  • Submitted:
  • Updated:
  • Reported By: Brenda — New Braunfels Texas USA
  • Author Confirmed What's this?
  • Why?
  • Dermasoft and Purecell Internet USA

Dermasoft and Purecell Ordered sample sizes through Facebook. Was charged $89.98 two times today. Companies refuses to refund money. Internet

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 I ordered Dermasoft and Purecell through Facebook for 4.95 S/H. Never saw the webpage that said I would be charged $89.95 each two weeks later. When those charges showed up, I called the companies. Both representatives yelled at me for not reading the small print that they said was on the page I ordered from and refused to refund my money. I am retired, on a pension and raising my special needs grandson. They told me that I should never order anything if my money was limited. I asked to speak to a supervisor and neither would let me. They were very rude, hostile and demeaning. I have always read the fine print, but this refusal to refund my money keeps my grandson and I from eating two weeks this month.

This report was posted on Ripoff Report on 03/01/2017 07:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dermasoft-and-purecell/internet/dermasoft-and-purecell-ordered-sample-sizes-through-facebook-was-charged-8998-two-time-1359051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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