Complaint Review: Digitallydiscovered.com - Brooklyn New York
- Digitallydiscovered.com Brooklyn, New York U.S.A.
- Phone: 800-5143554
- Web:
- Category: Cameras & Video
Digitallydiscovered.com ripoff, rude, intolerable completely untrustworthy Brooklyn New York
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Digitally Discovered -
They are completely untrustworthy. Do not do business with them! Beware of their 'good prices' and promises!
I bought an Olympus C5000 from this company in Aug. 2004.
I was promised a new camera in original packaging, and assured i'd be very happy with it. Instead I recieved a camera in a normal box, with a photocopy of the camera on it. If it had worked well, I would have even kept it. But it did not take good photos - they were all blurry.
When i called to say that I wasn't happy with the camera, they assured me that it was new - and that I had to check the camera settings. I already had. And I don't believe it was new. At best it was refurbished. I had an Olympus 2100 - and it was fantastic. And I had bought that one used from a private party.
So I told them I wanted my money back. They said they would send me another camera - but I wouldn't trust them again.
To talk to the return department, I had to wait over 3 hours before being able to talk to anyone! When I finally did get though to a live person - they were very rude and unaccommodating. To send the camera back - they asked me to send them an additional $54.!!
When I had sent them proof, then they would give me an RMA number - and they said that without the RMA number the camera would not be accepted, and I wouldn't get credited. I sent the camera back anyway, and asked my bank to credit my account. And they are still in the process to see if it is a 'valid' merchant service dispute. So for 3 months now, I have no camera and they still have my $400!
Mari
Milan
Italy
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This report was posted on Ripoff Report on 10/22/2004 10:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/digitallydiscoveredcom/brooklyn-new-york/digitallydiscoveredcom-ripoff-rude-intolerable-completely-untrustworthy-brooklyn-new-yo-114122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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