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Report: #1232257

Complaint Review: Dimensions Edge Inc. - Internet

  • Submitted:
  • Updated:
  • Reported By: LilGib — San Antonio Texas USA
  • Author Confirmed What's this?
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  • Dimensions Edge Inc. Internet USA

Dimensions Edge Inc. Rob Felt Dimension Edge inc.Dimensions EdgeBig Sky Solar WindMonster BicyclesSign and Designand more Rob Felt ships product that is missing key components and blames you for the thing not working Billings Montana

*Author of original report: all crappolla

*REBUTTAL Owner of company: Sometimes you have to draw the line :(

*Author of original report: I've decided to sue.

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Rob Felt, Owner/Operator of Dimension Edge and www.bikemotor.com is a has been.

At one time he had an excellent reputation. I haven't found a decent review since 2008. Wished I'd have looked that up before purchasing from him.

I bought a motorized kit for my Schwinn Meridian Tricycle. Not Cheap, close to $700.00 The box was destroyed upon arrival. Not buy UPS, a really crappy packaging job. I called and emailed Rob to try and find out if anything was missing. He never answered. I proceeded to install the motor and transmission. An over designed piece of c--p.

There were missing parts. Not lost in shipping. By Mr. Felts own admission he didn't send key cross member braces to aleviate excessive torque. That and the first graders fabricating job on the rest of the mount caused it to shake and jolt violently. I contacted Rob and he said he was going on vacation to wait till he got back.

When he returned he gave me advice on repair. Repair I did, and repair and repair, and repair. Nothing worked.Ultimately I shipped the unit back at my own cost and he wanted to put a second hand transmission on it and tear into the engine to try and fix it and send it back. I freaked, he's going to send me a now bastardized Honda motor and trans that Honda will not honor any warranty. His answer was "well I can't sell it again". What a moron. He agreed to send a new one.

Three weeks later he finally answered my emails and said he had it all rebuit and was ready to ship. I freaked again. This guy is a total idiot. I told him to give me my money back. He said the product was used and dirty and pieces missing. Ya they fell off because it shook so violently as it didn't have the proper mounting.

Out of the $650.00 cost plus $50.00 return shipping he refunded $450.00.

Do Not Deal With This Wack Job Failed Inventor, THIEF.

 

This report was posted on Ripoff Report on 05/29/2015 04:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dimensions-edge-inc/internet/dimensions-edge-inc-rob-felt-dimension-edge-incdimensions-edgebig-sky-solar-windmo-1232257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
0Consumer
1Employee/Owner

#3 Author of original report

all crappolla

AUTHOR: - ()

POSTED: Thursday, February 11, 2016

 Rob Felt is full of self admiration and crappolla. He waits 8 months to write a rebuttal. He does this because I sent a letter of intent with a time limit for him to settle before I filled the lawsuit. Why so long to file you ask, I live on a fixed income and it takes sometime to save the money required to bring morons like this to justice. I sent him a link to the complaint back in June. The very day I wrote it. He says the credit card company told him it was OK to refund me 2/3rds of what he owes. Crappolla. First off Mr. Rob "genius" Felt, my CCCompany, if I had one would not discuss my account with you. Secondly, it was a debit card and I can assure you USAA did not discuss anything with you. That would make you a liar. The other spin you try to put on the customer is all bullsquirt. I have the emails as well and I have many for which there was no response. Regarding your questionable ethics, I d**n sure don't want to be behind you come judgement day, least the Father might just wish to purge a few that were close in case stupid is contagious. Be sure and answer your door, you know the at home, attached to the garage you run this fine establishment out of. The process server will be knocking soon. Can't wait to use this rebuttal you posted as evidence, you should remember the crap you write in your emails before you go stepping on your tallywacker rebutting the truth. See ya soon Rob, hope you've saved your pennies. Bring all those glaring reviews from 1995 with you. Oh and folks in case you missed it....... That Chinese pos two stroke that's not worth rebuilding is the same one he sold me. Then it was the best money can buy. I wonder if Honda would like a copy of Mr. Felts comments regarding their product. And the hours just keep coming Rob. Can't wait for your next comment, Lord only knows what that might cost you. You should see an attorney. Here's the advise hell give you. Shut up and pay that guy. Oops too late the offer was good till 01/31/2016. Sorry

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#2 REBUTTAL Owner of company

Sometimes you have to draw the line :(

AUTHOR: Dimension EDGE Bicycle engines - (USA)

POSTED: Monday, February 08, 2016

Dear Valued Consumer,

I am Robert Felt. I earned a patent motorizing bicycles in a street legal fashion, June 15, 1995 and incorperated in 1997. This company has marketed auxillary power for otherwise human power vehicles for a longer period than any related business. Bicycles being the most common choice. Tricycle kits are all hand built. Each power system is based on brand, size, and style of course, but also knowing how the individual intends to use it is also important to us, in the name of safety for everyone. One has to earn an excellant reputation, but we can only be as good as the installer.

Number 1 priority: Listen to the customer.

After gathering such information and using our knowledge to provide the best product (functionality and safety) for the best price (value) I built and shipped a product designed to assist propulsion for a "Meridian Trike". I had to order expensive parts, my loss, as a "Meridian trike" has a 16.8 MM axle. No other Trike Manufacturer does. This increased build time as it had to be custom ordered by Schwinn.

I have never been sued. Ever! If a person is not happy, I settle. And move on.

I listened to his concerned after installing a kit that was missing parts. I wondered how he could install it if it was missing parts. But why argue for crying in the beer. In 33 years of business, I admit product has gone out missing something. It is a complex product that requires every part to work.

However, it was not missing parts. He wanted to hot rod the unit, he claims he did just so in his complaint. So I told him he needed an extra brace, but I needed a measurement from him, which I could not get. I have over a dozen emails, going over this.

Then he claims the engine was bad. And claims I wanted to rebuild the engine! Rebuilding is something one does NOT do to a little Chinese two stroke. You throw them in the trash because it costs more to rebuild than replace. I have not rebuilt a 50cc or less 2 stroke in the entire life of the business. SO all that is just false. But I will admitt I did want to see this bad engine, missing parts, because he sent me a video of it screamming wide open not under load. That's what one would do to ruin a perfectly good engine system. Folks, I have a video of this! Made by the accuser.

He shipped back a pile of unprotected used, no abused product that went straight into the junk pile. No way would I ever try to resell something so misused.

I took all the emails, (I can't prove all the phone corrospondence) and the video (Sorry I can't post it, "intellectual property" because I would so like to)and offered it to the Credit Card company. They agreed that I was fair to credit him $450. And allowed me to move on..

He did not sue. But he sure beat his chest that he fully intended too. Didn't he? There is nothing I can do about that. He believes his own exagerations yet it is clear his stories are fabricated. That's business, and I did the best for him that I could. I am glad he quit trying to scream down the roads on a trike. I make really fast bikes, true, but not trikes. For safety reasons. This guy needs another way. I wished him luck, but Good bye sir.

Thank You for your time.

Sincerely,

Robert Felt

406-(((redacted)))

 

 

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#1 Author of original report

I've decided to sue.

AUTHOR: - ()

POSTED: Sunday, June 21, 2015

 I'll be forwarding the link to the original report and this update to that moron Rob Felt. I've decided to sue Rob Felt in small claims court. He will have to answer in person in the Great State of Texas or he will have a default judgment issued, at which time I can demand real property from this thief and the court will enforce my claim. I figured a place ticket to Texas and a hotel for a couple of days will cost this idiot in the neighborhood of $2000.00. The suit will be for triple damages....about $1150.00 plus costs.....about $450.00. He thinks he's smarter than everyone, he thinks he can hide behind a C-corp.

Rob your an idiot, you've met your match and now it's time you got your come-up-ance. I gave you ample opportunity to make this right. Now I'm going to dispense a little justice. After winning this judgment against you I will exercise my right to publish the court findings so the public will be informed prior to doing any business with you. I will buy a domain (with the money you will be forced to pay) that will accompany all searches that remotely relate too you or any and all of your known DBA's, C-corps, websites and of course your given name. This link will contain every detail of my regrettable involvement with such a low life, malignate narcissist Rob Felt and his associates. See you in court. Michael San Antonio, Texas

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