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Report: #1068199

Complaint Review: Direct Express - Internet

  • Submitted:
  • Updated:
  • Reported By: AngryConsumer — Tucson Arizona
  • Author Not Confirmed What's this?
  • Why?
  • Direct Express Internet USA

Direct Express I filed a claim against Walmart.com due to shipment going to wrong address. Attempts to correct the error was to no avail. I am being charged $410. for merchandise I did not recieve. Walmart.com Internet

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 On the 19th of June I placed an order with Walmart.com knowing I was relocating I intended to supply a ship to address, however, I was not given the opportunity to give them a shipping address and the sent shipment to the billing address.  Throughout the remainder of the evening and next morning I made repeated attempts to correct the error by speaking to Walmart and Fedex several times.  This apparently did me no good. Realizing that I was in transit to my new residence I called Direct Express to file a claim #1-1438184226 to dispute charges to my debit account. 

After arriving at my new location I contacted Walmart who advised me that if I had notified the bank it was all I could do. I then called Direct express to verify the claim had been filed and to ascertain they had the correct address.

Then I waited and waited and found out today the claim was denied and essentially there was absolutely nothing I could do about it.

This report was posted on Ripoff Report on 07/18/2013 03:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-express/internet/direct-express-i-filed-a-claim-against-walmartcom-due-to-shipment-going-to-wrong-address-1068199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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