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Ripoff Report | Direct TV Review - El Segundo, California
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Report: #875790

Complaint Review: Direct TV - El Segundo California

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  • Reported By: Dennis — SEBRING Florida United States of America
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  • Direct TV HIGHW El Segundo, California United States of America

Direct TV offers free equiptment,, HD DVR free installation with 24 month agreement, thanks good, however they do not tell you on the front end if you decide to downgrade you are then required to purc El Segundo, California

*Consumer Comment: You have to be a careful consumer..

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I have been a customer of Direct TV since 2006. They offer many specials, such as free HD DVR service, with free equiptment, free installation, three months to try at no cost (when their credits come through on confusing statements, but that is another story). 

Direct TV does not tell you on the front end if you decide not to keep the upgraded service, such as HD DVR receivers, you must purchase the down graded receivers and pay them installation charges. In my opinion it is the old bait and switch con, so Beware! 

This report was posted on Ripoff Report on 04/29/2012 07:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/el-segundo-california-/direct-tv-offers-free-equiptment-hd-dvr-free-installation-with-24-month-agreement-thank-875790. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

You have to be a careful consumer..

AUTHOR: Ronny g - (USA)

POSTED: Sunday, April 29, 2012

At the bottom of that offer page you find a link.. 

"Additional Offer Details"

http://www.directv-deals.com/?CMP=KNC|8|37266846|111665372|Broad&dnaomn=85379,8,0,111665372,792243844,1335757238,,39488761,9121303086

And when you click on that link regarding the 24 months offer it states this which is not 300 pages of legal bank type mumbo jumbo..but easy to understand terms...

24-MO. LEASE AGREEMENT: EARLY CANCELLATION WILL RESULT IN A FEE OF $20/MONTH FOR EACH REMAINING MONTH. Must maintain 24 consecutive months of your DIRECTV programming package. Advanced Receiver-DVR fee ($8/mo.) required for DVR lease. Advanced Receiver-HD fee ($10/mo.) required for HD Receiver lease. Advanced Receiver fee ($20/mo.) required for HD DVR and TiVo HD DVR from DIRECTV lease. TiVo service fee ($5/mo.) required for TiVo HD DVR from DIRECTV lease. If you have two boxes or one box and an enabled TV, an additional $6/mo. fee applies. For each additional box and/or enabled TV on your account you are charged an additional fee of $6/mo. per box and/or enabled TV. NON-ACTIVATION CHARGE OF $150 PER RECEIVER MAY APPLY. ALL EQUIPMENT IS LEASED AND MUST BE RETURNED TO DIRECTV UPON CANCELLATION, OR UNRETURNED EQUIPMENT FEES APPLY. VISIT directv.com OR CALL 1-800-DIRECTV FOR DETAILS. Advanced receiver instant rebate requires activation of the ENTERTAINMENT Package or above; OPTIMO MS or above (for DVR Receiver, MS LATINO); Jadeworld; or any qualifying international service bundle, which shall include the PREFERRED CHOICE programming package (valued at $41.99/mo.). Second, third and fourth HD Receiver offer requires activation of the ENTERTAINMENT Package or above or MS ULTRA Package or above and HD DVR as the first free receiver upgrade. Home Media Center HD DVR and additional advanced receiver upgrades available for a charge. INSTALLATION: Standard professional installation in up to four rooms only. Custom installation extra.

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