Report: #1380602

Complaint Review: Direct Tv

  • Submitted: Thu, June 22, 2017
  • Updated: Thu, June 22, 2017
  • Reported By: gordon — La verne Alabama USA
  • Direct Tv


Direct Tv Agents of Direct Tv Attempted to bait and switch my account Dallas Tx

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This is my experience with Direct Tv.  Around July 2015 I was approached by a Sales person from their authorized dealer. He promised the Premiere Package at the price of their lower Ultimate Package.  We signed what I thought was a conract.  I wrote a check for $39.50. The installer came the next day.  When he was finished, he showed me a one  page agreement to sign.  Luckily I refused, because of the language.  He left and left me a copy of the agreement.  It was 3 pages and it was for the Ultimate.  The installer only showed me page 3.  It seemed the installer and sales person were trying to get people to switch providers without the Knowledge of Direct TV or its authorized dealers: by promising the premier Packaage and attempting to switch people at the installation.  I informed the Attorney General for the state of California.  Their reply was that they did not have complaints on the issue   Direct TV refused to honor the installation agreement, even though it was the onle existing paper work.  Is this the perfect crime?  


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