Direct TV Worst Service EVER Nationwide

 This company has the worst customer service ever. I have been dealing with issues with this company since 11/2015. I terminated my service in January and I am still receiving bills from this company. I was charged for equipment that should have been free. I was told I was going to be refunded for the equipment that I should have never paid for. Every time I called about the service I was faced with unlimited empty apologies ending in how they COULD NOT help me, or THERE IS NOTHING THEY CAN DO. How convenient that when they want their money, they are all over it, but when they have to pay you back all you hear is crickets. I have spent hours at a time on one phone call. Right now I have been on the phone for almost an hour, have spoken to two different people and have been waiting over 15 mins for a manager, REALLY?!?! This company is the worst and offers false promises. I will never use Direct TV again and anyone who asks about them will get my experience and I will discourage them from seeking service from this company. I will be seeking legal advice.