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Report: #1455609

Complaint Review: Direct TV - Okeechobee FL

  • Submitted:
  • Updated:
  • Reported By: Caroline — Okeechobee Florida United States
  • Direct TV 3503 SE 35th Ave Okeechobee, FL United States

Direct TV Padded the final bill $180. and also would not tell me where to return equipment even though they will charge me if I don't. Okeechobee FL

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After several phone calls to Direct TV, speaking to several agents a total of 3 hours over 2 days I finally found out they charged me $180. for an early cancellation fee even though I had a 1 year contract and had the service for 2 l1/2 years.  They told me it was because they had to replace one of their pieces of equipment that stopped working 5 months ago so they said they started a new contract.  This without any notice and without my approval.  Then it took 2 days to finally find out where to take the equipment.  No one would tell me.  They kept saying I would get info in the mail which I never did.  Here's the clincher....their final bill says they will charge me for not returning the equipment promptly.  Terrible company with fraudulent p0ractices.  I have sent a complaint to their Disp0ute Department at AT& T in Dallas.  Thank you.

This report was posted on Ripoff Report on 08/08/2018 10:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/okeechobee-fl-34974/direct-tv-padded-the-final-bill-180-and-also-would-not-tell-me-where-to-return-equipmen-1455609. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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