DirectBuy Of Lancaster - Don Deck used high-pressure sales tactics; the high end products originally mentioned in the sales pitch were unavailable when I tried to purchase them; I was seldom able to access the website & I feel totally frustrated that I have literally GIVEN away $3900.00 because I used such VERY poor judgement ripoff Lancaster Pennsylvania

I think more than anything else it's the sheepishness I feel at allowing myself to be taken-in; Unfortunately, I was unaware of DirectBuy when my husband & I accepted the invitation & I must admit that the sales pitch sounded SOooo good. ( you know the old saying "if something sounds too good to be true" etc.) the answers to all my questions were exactly what I wanted to hear & any misgivings disappeared. the check for the membership was written.

It was downhill from that point. I was seldom able to access the DirectBuy web site & when I did, it was a very frustrating experience. The products I was interested in were either not guaranteed for seasonal delivery (I'm talking months & months), were discontinued or worse yet, the specific high end appliances (my MAIN reason for joining) had been dropped by DirectBuy.

In the three years of membership I have not been able to purchase anything I've been interested in AND, of course, there is NO money back for a totally unused membership.

I think that the public should be warned about the downside of DirectBuy since it's fee is considerable & offers no reccourse once you've signed the agreement. There must be some way of breaking a contract when a company operates under the old "Let the Buyer Beware" system.

Doris Lancaster, Pennsylvania
U.S.A.