Report: #354539

Complaint Review: DirectTV

  • Submitted: Wed, July 23, 2008
  • Updated: Wed, July 23, 2008
  • Reported By: Mabank Texas
  • DirectTV
    Dallas, Texas

DirectTV What a RIPOFF Dallas Texas

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After being a customer of them for like 10 yrs,we can no longer afford their outrageous pricing,since the 'deals" are only for "new" customers..(bad business # 1,since old customers usually get benefits,too)
Back in May we upgraded to a new receiver..after never getting a confirmed install date,i cancelled,,then called back and scheduled..they were all SO confused,it was awful..
Long story short..we cancelled the service recently..they informed me we owe them 400$$$$!!! for early cancellation fees?? Keep in mind,that JUST for the upgrade,we had to pay for a new receiver (leased now,not owned) at over 100 bux,and pay 123.00 for istallation!

I NEVER even got the paperwork from the installer..or anything from them..stating any of the new contract crap..after 10 yrs..who knew?
Anyway,will fight this till we drop...obviously,if we could afford 400 bux,we could pay the outrageous bills........& we didnt have movie channels,etc..
DO NOT USE THEM..they will rob you blind,or try too..
they are unproffesional,and with the economy,you would think they would appreciate the business..
a good guess..they will be outta business soon....and I will be very happy to hear that on the news..
Just sharing my horrible story,to try to prevent the next guy form going thru this nightmare..ohyeah,,they want their box back,too..ha! the one we paid for,plus the install fee wa sover 200 bux.they can out that toward my 400 bux ...

Mabank, Texas

This report was posted on Ripoff Report on 07/23/2008 04:59 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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