Report: #1401860

Complaint Review: Directv

  • Submitted: Fri, September 22, 2017
  • Updated: Sat, September 23, 2017
  • Reported By: Marica — Chillicothe Ohio USA
  • Directv


Directv Lack of commitment to me as well as other customer in Ross County. They have blacked out CBS Nationwide

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I have been a Directv subscriber for over a year. At the time I subscribed to Directv, I was unaware I was under a contract, they referred to it as a commitment.  If I have a commitment to them, do they not have a commitent to me ? CBS Channel 10 has been blcoked to users in my area (Ross County) and I am almost certain their other users are not happy.

If I turn to Channel 10, I am direct to which gives me no information what so ever. I am aware that cable providers do negotiate with TV station from time to time but it is at the subscribers' expense. When I cintact Diretv, tey cannot provide me with any information.  I am aware there are other providers available but that does not help at this time.

Lastly, I am certain that as a paying subscriber, we will not be compensated for the loss of CBS.  Where is their commitment to their customers ?

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