Complaint Review: DirecTV - Select State/Province
- DirecTV Select State/Province USA
- Phone:
- Web:
- Category: Satellite Companies
DirecTV Direct TV Added 6 months to my contract without notifying me Florida
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I signed up with DirecTV after someone came to my door and promised a great deal and NO ISSUES regarding an upcoming move. I was extremely clear about moving and wanting no issues due to that.
Well, four months later when we moved, I was charged another $100 installation fee, which I did not dispute (too busy).
After the first year of service, prices increased. After a year-and-a-half of service, we decided it would be worth it to cancel 6 months early and pay a $120 cancellation fee; we would recoup the loss through a deal with our (better) cable company.
when I called DirecTV to confirm the amount of the cancellation fee, they told me my contract expires in a year, not in 6 months. When I attempted to correct this error, they said that the installation at the new property meant that I was agreeing to 2 years of service from that time. I never agreed to such a thing and was never told anything like this. I never would have agreed to the initial contract had it stated this.
Funny: they did not extend their 12 month intro offer/lower fees, but say that I am stuck with these high fees for another year or my cancellation fee doubles.
This report was posted on Ripoff Report on 12/28/2013 06:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/directv/select-stateprovince/directv-direct-tv-added-6-months-to-my-contract-without-notifying-me-florida-1111339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.