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Report: #506443

Complaint Review: discountpetdrugs.com - Internet

  • Submitted:
  • Updated:
  • Reported By: laica — covington Kentucky USA
  • Author Not Confirmed What's this?
  • Why?
  • discountpetdrugs.com discountpetdrugs.com Internet United States of America

discountpetdrugs.com Multiple rip-offs via shipping scam/product tampering/billing but not shipping ordered items. Customer service rude and unwilling to help. Internet, Internet

*Consumer Comment: Discountpetdrugs SHIPPING CONTACT INFO " ripped me off "

*Consumer Comment: Discount Pet Drugs(Discountpetdrugs.com) SHIPPING INFO

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They don't do what they say they will. I placed an order early Saturday morning (like 3am early) and called later in the day to be assured of delivery time with 2day air. The man on the other line told me the order for amoxicillin did not require a prescription so it would ship on Monday, be here by Wednesday. I've been checking on the order online every day, and they didn't ship my order until Tuesday.

I called today and the man on the line tried to say that my order hadn't shipped because I needed a prescription. When I informed him that I was told I didn't need one, and that it had indeed had just shipped, he stammered and tried to blame the poor service on the USPS.

They don't know what they're doing, I can barely understand what they're saying, I have to repeat myself over and over because I don't believe they are paying attention, and the line cuts out frequently.
(800)-941-1006.
I wouldn't be surprised if this operation is run out of a garage. I'd buy from a man down the street with what he says is a bottle of amoxicillin any day before I'll buy from these guys again.

I actually think that they have people pay extra for shipping express/priority, send it ground and then pocket the rest. I've seen multiple reviews from other customers stating the same thing. They pay for priority/air shipping but it still takes weeks to receive their product, and always via regular ground mail. If they are indeed sending legit products, they are not abiding my legal guidelines, as they send antibiotics without a prescription.

I placed this report under cross-border scams, as I believe that it is likely to be just that. The website states that their offices are in "New England" but the confirmation is done in Sunnyvale California. In addition, one of the reasons that the customer service reps are hard to understand is because they have very very thick hispanic accents. Of course their names are Jason, John, and Joseph (who is apparently supervisor, manager, and owner).

*note* there have also been several stories about products arriving opened and retaped, tampered, expiration dates scribbled out or covered up, and the product inside looking nothing like the products normally distributed by the vet. I am suspicious that these drugs are being brought up from Mexico illegally. I have reported them to the BBB.

(((Redacted)))
Recommended:
No

What product did you purchase or try to purchase? 500mg Amoxicillin Quant 100


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This report was posted on Ripoff Report on 10/08/2009 02:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/discountpetdrugscom/internet/discountpetdrugscom-multiple-rip-offs-via-shipping-scamproduct-tamperingbilling-but-no-506443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Discountpetdrugs SHIPPING CONTACT INFO " ripped me off "

AUTHOR: tomcoleman - (USA)

POSTED: Wednesday, December 30, 2009

Discountpetdrugs.com WAREHOUSE shipping CONTACT  ADDITIONAL INFO :


Discount Pet Drugs(Discountpetdrugs.com)


1190 Bordeaux Dr ,


Sunnyvale,


CA 94089

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#1 Consumer Comment

Discount Pet Drugs(Discountpetdrugs.com) SHIPPING INFO

AUTHOR: tomcoleman - (USA)

POSTED: Tuesday, December 29, 2009

FOUND ADDITIONAL SHIPPING INFO :

Discount Pet Drugs(Discountpetdrugs.com)

1190 Bordeaux Dr Sunnyvale,

CA 94089

(408) 747-0016

 

The website states that their offices are in "New England" but the confirmation is done in Sunnyvale California

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