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Report: #1441031

Complaint Review: Dish Network Corporation - Englewood Colorado

  • Submitted:
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  • Reported By: Donna — Montgomery United States
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  • Dish Network Corporation 9601 Meridian Blvd. Englewood, Colorado United States

Dish Network Corporation Blockbuster LLC Sling T.V.. Sling Media Double Charging for D.V.R. Englewood Colorado

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I recently noticed on my bill that I was being double charged for my main D.V.R. I called customer support for this issue. The customer service department said it was for the recording feature in the D.V.R. I asked him to explain so he put his supervisor on the phone with me. The supervisor started out as if I was bothering him I could by the tone of his voice. I asked him why I was being double charged for my main D.V.R. He stated that was for the recording feature in my D.V.R. I asked him if it could be turned off he stated no. I then asked him if it was a separate board inside the D.V.R. He stated no again.

I asked him if it was built into the mother board he stated screaming at me in his broken language that he didn't know anything about a motherboard and called me a b***h. I then said thank you and goodbye. I was so upset at that time I started shaking extremely and started to cry. I asked the questions that I did because I am very computer literate on how to build computers and how they work. I just wanted to try and figure out how and why I was paying double for one D.V.R. needless to say I felt that nobody should be double charged for a feature within the same D.V.R. and not be told about it up front.

This report was posted on Ripoff Report on 05/01/2018 07:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dish-network-corporation/englewood-colorado-80112/dish-network-corporation-blockbuster-llcsling-tv-sling-media-double-charging-for-dv-1441031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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