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Report: #158708

Complaint Review: Dish Network - Clarksburg West Virginia

  • Submitted:
  • Updated:
  • Reported By: Clarksburg West Virginia
  • Dish Network www.dishnetwork.com Clarksburg, West Virginia U.S.A.

Dish Network fradulent charges to bank account ripoff Clarksburg West Virginia

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I called Dish Network in late June to ask if they could suspend my service for the Summer, because I was not watching TV. Since I didnot have a contract with them, they agreed to put me on something they called DishPause. They said I could call back in the fall and as long as my balance ($43.00) was paid in full, they would turn my service back on.

On September 22 they charged my bank account $300.00 for not returning their equipment. They used my debit card number without my permission. They never sent me anything requesting the equipment.

I called and spoke to several people over the next three hours. I was finally transferred to an executive supervisor named Kenyan. He told me they had no notes in their file of my call requesting DishPause. I told him that if my refund was not processed that day, I was going to the magistrate court and filing a complaint.

He agreed to refund my money. It was posted back to my bank account on September 28. I changed by debit card number and have since received a box with prepaid postage to return their equipment.

I got my refund, but what about the people who didn't? What about the people with hundreds of dollars in NSF fees from their bank? I urge everyone to stay away from this dishonest company!

Anitra
Clarksburg, West Virginia
U.S.A.

This report was posted on Ripoff Report on 09/28/2005 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dish-network/clarksburg-west-virginia-26301/dish-network-fradulent-charges-to-bank-account-ripoff-clarksburg-west-virginia-158708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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