Dish Network ripoff Columbia Missouri

I signed up for dishnet work on or about July 18th. The tech guy came out and was there at 8:00 to install everything. He left at 2:00 and did not hook up the dish, I had no service. I got home that evening and called dish network and explained what had happened to only hear this has happened before with this tech. They send another tech out that evening, he was there from 7:00 to 10:00 finally got it hooked up and With this package it was 2 receivers for 49.95. The first tech only brought out 1 receiver.

About a week later we were moving into our new house and I called to have my 2nd receiver brought out and to set up a time to be moved. I was informed that if i wanted a second receiver that it would be another 49.95. I ask to speak to a supervisor and they told me the same thing 49.95 for second receiver. I said when I signed up for this service it was 49.95 for 2 receivers and it wasn't my fault the first tech who was there 6 hours forgot it. She didn't care I ask to speak to another supervisor, got no where.

After a couple of days calling them and trying to explaine this to their so called customer service department I finally gave in and said i'd pay the additional 49.95 for the second receiver. We set up a time for the following week between the time of 8:00-12;00, at 11:45 still no one had showed up so I called and customer service said they were running behine and it would be another hour, I had things to do and couldn't wait so I called back extremly upset and said i just wanted to cancel the service, I was told there would be a 250.00 charge for canceling.

I think this is unfair, the worst customer service I've ever had to deal with. Very rude spervisors and I spoke with several of them. It was a bad deal from the beginning. So now i'm sending back the 1 receiver and remote I have and am being charged additional 250.00 for such poor service on their part.

Candace
Holts Summit, Missouri
U.S.A.