Complaint Review: Dish Network - Littleton Colorado
- Dish Network Littleton, Colorado United States of America
- Phone: 800-333-3474
- Web: mydish.com
- Category: Satellite Companies
Dish Network Complete Ripoff! Littleton, Colorado
*UPDATE Employee: Services
*UPDATE Employee: DISH reply
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Dish Network is a total ripoff. When I first ordered the service, I was asked for a credit card number, and told it would be used to check my credit history. Instead, they placed a charge on my card.
When the service was installed, the technician led me to believe that the computerized form I was signing was in regard to the equipment. I was not given a chance to read it, because he kept saying that he was in a hurry. Then I discovered that I had inadvertently signed a contract, binding me to a lot of charges and services I was not informed of.
I did not receive service for the first three weeks I was charged for. When I did receive service, it interfered with my local TV channel reception.
I did not receive account statements for the first two months of service, and when I did there were charges on the bill that I had not been informed of -- DVR service, when I did not accept a DVR; a "protection plan" to cover the cost of any service (if you have any problems with their service, they charge you to send a technician to you house); and a lot of other charges.
When I have called to report problems or to ask questions about a bill, I am always put on hold, and after holding for 30 minutes, my call is disconnected.
I have filed complaints with the Attorney General's Office and the Better Business Bureau against this company, but I want everyone in the entire country to know what a horrible, shady business they are. DO NOT use this company!
This report was posted on Ripoff Report on 05/25/2012 10:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dish-network/littleton-colorado-/dish-network-complete-ripoff-littleton-colorado-888118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Services
AUTHOR: BeckiB@Dish - (USA)
SUBMITTED: Friday, June 01, 2012
Hello! I am sorry that you have not had a good experience with us. Please send me an email so that I can help make this a better experience for you. You can send me an email at becki.barned@dish.com. Please be sure to include your account or phone number so that I can look into these charges for you. Thank you!
Becki Barned
DISH Internet Response Team
becki.barned@dish.com
#1 UPDATE Employee
DISH reply
AUTHOR: Mark H DISH - (USA)
SUBMITTED: Wednesday, May 30, 2012
Hello anji888, I work for DISH and would like to apologize for the issues that you are encountering. If you would email me with your DISH account number and the name on the DISH services we will see how we may help. Please also provide the DISH receiver number. To locate this press menu on the remote control twice. I look forward to your reply.
Thank You
Mark Haakenson
Social Media Representative
DISH LLC
mark.haakenson@dish.com
3 pm 11 pm Sunday though Thursday
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