dish network upon instalation they made a huge whole on my ceiling 3 months ago. Spring Nationwide

Filed against :

DISH Network, LLC

Complaint Description:

Dish network employee made a huge whole on my ceiling 3 months ago, since then the whole is still there and they did not fix it. I contacted dish network to have Spanish channels on the guess room for my family coming from Mexico. The guy that made the installation fell through the ceiling making a huge whole on my ceiling this was back in November (16th) until now the damage was not fixed. Now I have dust coming from the attic, all my walls are covered in black dust, we have spiders e every were, my daughter is getting sick and the actual is starting to have problems, there is dust every were. They do not care. I called more than 30 times and no response yet. I'm tired of this situation. The contractor that they have is busy all the time, I asked for another contractor and they say that will be more time. I already spend in a hotel stays for my family for thanksgiving and for Christmas too, they can not sleep in that room with that whole on the ceiling. I don't know what else to do.

Your Desired Resolution:

I want them to fix the whole and clean or repaint the walls and clean the air duct and reimburse me for the extra expenses that I made because of their lack of responsability they are taking a long time to fix this 3 months already.i want to cancel their tv service and they wanted to charge me early termination fee, are this people kidding me?

I will leave 0 stars but is not possible!