Complaint Review: DISH - Englewood Colorado
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- DISH 90 Inverness Circle East. City, Englewood Englewood, Colorado United States of America
- Phone:
- Web: ceo@dishnetwork.com
- Category: Satellite Companies
DISH Changing charges during prepaid subscription ,WITHOUT even contacting-notifying me, Englewood, Colorado
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
After meeting, hearing, & getting to talk with Charles Ergen in the '80s, I became a DISH dealer because I liked (agreed with) his and his company's values, integrity, & business practices.
I have had a subscription to DISH programming since DISH launched - started rebroadcasting programming. I prepay for programming one (1) year in advance. Due to the economy (my disposable income), I've only subscribed to the 'local networks' (used to be Nashville, TN, now it's Louisville, KY).
On April, 26, 2010 the DISH customer service rep I spoke with stated my annual cost for 'local networks' with two (2) DISH receivers would be $125.63 which I sent via check. My check was cashed by DISH on 05/01/2010 via Bank of America in Atlanta, GA.
According to the customer service rep, my prepaid subscription would end May 1, 2011. I received a bill / invoice dated 01/20/2011 asserting I already owe $6.06.
When I contacted DISH customer service the senior customer service rep, 'explained' that DISH changed their policy / billing and started charging an "access fee" for customers who only subscribed to 'local networks' and that even though DISH advertises charges for prepaid subscriptions do not (will NOT) change during the prepaid period, since DISH asserts 'local networks' are NOT pre-paid programming the 'no price increase' promise does not apply!
I was on the phone for fifty-three (53) minutes. To make matters worse, the customer service rep, HUNG UP while transferring me to a senior staff person. I conclude the call was terminated (hang up) because no one called me back, which if I was disconnected, the senior staff person would surely have done.
After being disconnected (hung up) I contacted DISH via e-mail since I didn't have time to wait on hold and start all over again. DISH has NOT even had the courtesy to respond to my e-mail!
I have been cheated out of - deprived of over two months of programming that I pre paid for!
This report was posted on Ripoff Report on 02/02/2011 10:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dish/englewood-colorado-99634/dish-changing-charges-during-prepaid-subscription-without-even-contacting-notifying-me-689783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Related Reports
10:02 AM
02:48 PM
Boca Raton, FL
07:03 PM
10:05 AM
09:41 AM
07:03 PM
06:30 PM
07:05 PM
Tarantula
07:54 PM
11:31 AM
10:08 PM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
