Complaint Review: DivTag Templates - Vancouver British Columbia
DivTag Templates | Jeremy and Connie | DivTagTemplates.com Sells a product that does not do what it claims. It’s a scam. Vancouver BC Canada
*Consumer Comment: More divtag templates scam Victims
*Consumer Comment: Warning: divtagtemplates are proven defective and divtagtemplates are a SCAM!
*Consumer Comment: Consumer who also experience scam from Connie & Jeremy Wong of Weebly DivTag Templates
*REBUTTAL Owner of company: Response to Claim
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My complaint is as follows:
Jeremy and Connie
Vancouver, British Columbia
On December 26, 2013 I purchased a product from Jeremy and Connie, DivTag Templates called DivTag Weebly Widgets - Image for a price of $14.99. I was supposed to receive the product via an email immediately, but did not. I had to inquire about the status twice before I finally received a reply. Jeremy informed me that the email was sent and I should look in my spam folder - which I had done various times before he fad to ask. Nothing was received. I finally received the email the following day.
I followed the installation instructions they were sent with the product and it did not work. I tried uninstalling an reinstalling 3 more times and it did not work. That’s when I started the email communications that for the most part went non-responsive. They ran a “test” on my site by creating their product on my site on another page - and claiming that the product tested fine. I replied and told them it did not on the pages that I created. I have sent at least a dozen emails and most I have not received a response. I demanded my money back and they have refused.
This company is selling a product that does not do what it claims and the company does not offer adequate customer support. It’s a scam.
Emails sent but resolved nothing:
Dec 26, 2013 at 8:04 AM
Dec 26, 2013, at 6:24 PM
Dec 31, 2013, at 6:11 AM
Jan 6, 2014 at 3:47 PM
Jan 8, 2014, at 11:55 PM
Jan 9, 2014 at 2:03 AM
January 10, 2014 at 1:34:13 AM
Jan 12, 2014, at 4:22 PM
Jan 13, 2014 at 2:46 PM
Jan 13, 2014 at 6:23 PM
Jan 13, 2014, at 8:14 PM
Jan 14, 2014, at 12:03 PM
Wed, Jan 15, 2014 at 5:33 AM
Jan 15, 2014, at 7:34 PM
Jan 20, 2014 at 12:03 PM
This report was posted on Ripoff Report on 01/24/2014 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/divtag-templates/vancouver-british-columbia/divtag-templates-jeremy-and-connie-divtagtemplatescom-sells-a-product-that-does-not-1118146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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