Report: #1401335

Complaint Review: DMS Supply

  • Submitted: Wed, September 20, 2017
  • Updated: Wed, September 20, 2017
  • Reported By: DOC — Anaheim California USA
  • DMS Supply


DMS Supply DMS SUPPLYP.O. Box 703813 Dallas, Tx 75370 Placed an order in May 2017 didn't receive it. Dallas Tx

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I placed an order for supplies in May 2017 which we have not receieved. I called the company on several occassions to check the status.

They told me it was back ordered for the first 2 months. Then they told me it was a problem with UPS. Then they told me that they would check with thier warehouse for the next 4 weeks this went on.

I finally asked to cancel my order and get a refund. They told me that they would send me a refund check. I asked why they didn't just put it back on the credit card. They said only accounting can do that. Accounting never calls back and is never there to give me a refund.


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