Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #466691

Complaint Review: DOGWOOD SPRINGS RV PARK - Jasper Arkansas

  • Submitted:
  • Updated:
  • Reported By: Edmond Oklahoma
  • Author Confirmed What's this?
  • Why?
  • DOGWOOD SPRINGS RV PARK Jasper, Arkansas U.S.A.

DOGWOOD SPRINGS RV PARK - DOUG WENZEL - TAMMY WENZEL - TARA WENZEL VERBAL HARASSEMENT, THREAT OF VIOLENCE AND FAILURE TO REFUND Japer Arkansas

*General Comment: Dogwood Springs RV Park, Jasper, AR

*REBUTTAL Owner of company: Under New Ownership!

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I am writing to tell you about the worst experience my family has ever had at an rv park.

On June 25, 2009 my husband and I drove from Oklahoma City to Jasper, Ark for the Annual Elk's Festival. We arrived at the Dogwood Springs RV park at approximately 1:00 p.m. Upon arrival we were informed that check-in was at 3:00 p.m. We had just driven 6 hours hauling our 28 ft. travel trailer up the mountain and we had no where to go. We asked if we could please place our trailer on the site we had reserved months earlier and after much deliberation we were told that we would have to pay an additional $2.00 per person for early arrival. We advised that we had never encountered such unwelcomed arrival and upon that a lady (Tammy Wenzel) came out in her bathrobe and yelling that "if we didn't like it we could get out". We did this - dropped off the trailer and went into town to meet up with old friends who were participating in the Elk's Festival. My husband Rick and I left early that evening to return to the trailer to prepare dinner for our friends. At approximately 8:30 p.m. that evening our friends arrived for dinner. We ate dinner and went outside under the awning and were having a pleasant visit when suddenly we heard a lot of commotion. We looked over to where the noise from coming from to see approximately 4 people who we later learned were Doug Wenzel, his wife Tammy and daughter Tara and an unknown young man standing behind my friend's vehicle with a flash light. They were screaming about the vehicle not being registered and something about controlling their property and the people on their property. We quickly got up to see what was wrong. We were emphatically told that they must leave or they would tow their vehicle away. We (my friend and I - my husband had already gone to bed) attempted to resolve the apparent grievance that they had against us. They were screaming and cursing at us and Mr. Wenzel was right up in my face with his finger. I advised him that I had never in my 30+ years of camping ever experienced such an outburst for no apparent reason. He continued to use profanity and then attempted to go and unplug our trailer. I advised him that my husband was asleep and that it was after 10:00 p.m. and we had no where to go. He told us he wanted us off of his property and that we had to leave by 11:00 a.m. the following morning. My friend and I quickly retreated to our trailer and locked the door. We were in fear of our lives and were not able to sleep at all that evening for fear of retaliation by this man and his family.

The following morning my friend and I advised my husband of the horrific ordeal from the night before and that we had been evicted from the campground. He was shocked and appalled. We fixed breakfast and our friends arrived at approximately 8:00 a.m. We sat down to eat at 8:15 a.m. when all of a sudden my friend exclaimed "oh no he's back". This time he was screaming and yelling at the neighbors who were parked in the next spot. My husband quickly went outside to find out what was going on. Mr. Wenzel screamed profanity at my husband and told us to get out. We never provoked this man. My husband Rick advised that we would leave upon his refund of our camping fees for the following two nights of our stay. Rick and Doug Wenzel walked up to the office where Doug Wenzel threatened my husband with violence and attempted to fight. Doug Wenzel repeatedly said "you want to fight, I know you want to fight, go ahead hit me". This man is a threat to society and we feared for our lives. My husband returned to our trailer without a refund. Doug Wenzel advised that we would have to "sue him" and repeatedly threatened that he was going to call the police to which we asked that he please do that. Shortly after my husband returned from the office Mr. Wenzel again arrived at our trailer. My husband was beginning to unplug everything. Mr. Wenzel came to the back of our trailer, grabbed the electrical plug to our trailer and violently jerked it out of the plug. My husband advised me to pack the inside as quickly as possible so that we could get out of there. I threw out our breakfast which we did not get to eat and quickly wrapped up the dirty dishes and put them in the cabinet. My husband took the awning in and quickly placed our 5 chairs in the side compartment and we literally fled for our lives.

Upon arrival into the town of Jasper my friend advised that she had contacted the Chamber of Commerce who in turn called and made reservations for us and the neighbors who he were also treated the same way. We drove approximately 13 miles up the mountain to our new campground and were welcomed with open arms. The owner of the campground advised us that Mr. Wenzel had just called her stating "I'm sending you some people and good luck with these". We surmise that Mr. Wenzel called every campground in the area and defamed us.

On Friday my husband and I went to the police department in Jasper, Ark and filed a complaint against this man and his family as did the other couple who were unjustifiably evicted. We also spoke directly with the Chamber of Commerce and advised that this man has verbally harassed us, threatened physical violence and refused to refund our money for the two unused days we were forced to flea for fear of violence by Mr. Wenzel and his entire family. He ruined our vacation and caused us extreme emotional distress.

We just felt like this was something that should be brought to your attention.

Thank you .

Sincerely,

Upset Camper
Edmond, OK

Upset camper
Edmond, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 07/01/2009 06:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dogwood-springs-rv-park/jasper-arkansas-72641/dogwood-springs-rv-park-doug-wenzel-tammy-wenzel-tara-wenzel-verbal-harassement-th-466691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 General Comment

Dogwood Springs RV Park, Jasper, AR

AUTHOR: Margaret - ()

POSTED: Sunday, February 16, 2014

 It has been a few years since we quit RVing.  Our main park to RV in was Dogwood Springs.  Coming from Louisiana, it was a beautiful and friendly atmosphere.  I have to write this because the owners, at that time, were Doug and Tammy Wenzel.  We got to know them and their two children very well.  We even kept the park opened for them once when they went to a family reunion in Texas.  We kept in touch over the years but have not seen them or talked to them in the last six or seven years.  The people described in this report about them are not the people we knew at all.  The atmosphere was so friendly we brought up family from Louisiana.  The grounds were so beautiful, we enjoyed our stay every time.  They could not have been more helpful and we had campfires with them providing the wood all the time.  Their two children we came to love dearly.  I realize they are not at the campgrounds anymore and I am sure a report like these two would run anyone off.  I am a little put off that the two reports came from the same town in Oklahoma.  It would have been more convincing if the states had been different and different cities.  At any rate, the people they describe are not the people we knew.  I have nothing to gain or lose by defending them.  This is just not our experience with these people that have been maligned probably to such an extent they had to sell their property.  These are not the people that we knew at all.  Cursing never happened.  These were good people.  I am shocked and no, I cannot believe these people.  Whatever their motive was, it seemed they succeeded as the Wenzel's no longer run the RV park.  They had nice cabins too.  Kept very clean and the lots were kept up very nicely.  They were not as close as some we stayed in during our six years of fulltiming. 

Respond to this report!
What's this?

#1 REBUTTAL Owner of company

Under New Ownership!

AUTHOR: Pamela - (United States of America)

POSTED: Wednesday, July 06, 2011

This campground was sold in 2010.   It is now under new ownership and management.  The Wenzels are no longer there!  

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now