Complaint Review: Dominate Web Media
Dominate Web Media, Antares Enterprises INC, Adam Killam, Keith Krance, & Ralph Burns Dominate Web Media Facebook Ads Agency Using Deceptive Business Practices. I'm not saying this is a scam or fraud, but... Auburn Washington
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Company: Antares Enterprises, INC
Web Site Entity: Dominate Web Media dominatewebmedia.com
Owners: Ralph Burns and Keith Krance
Service: Facebook Ad Management Company
Agent: Adam Killam / Director of Business Development
• Company advertises a "Facebook Ad Account Audit + Gameplan" (Price: $1000)
• Guarantee states $1000 may be applied toward their monthly Facebook Account Management Fee if you elect to engage Dominate Web Media at their monthly fee of $8,500 a month.
Facts of complaint:
Paid $1,000 to Antares Enterprises, INC Invoice #0764 via Paypal date: Apr 7, 2017
Facebook Ad Account Audit delivered and reviewed: Apr 21, 2017
Made a commitment to move forward and employee the services of Dominate Web Media.
Dominate Web Media / Antares Enterprises, INC informed us we could be a client and invoiced for the $7,500 first months fee ($8,500 minus the $1,000 previously paid). [continued below]....
We agreed to pay the $7,500 invoice at the beginning of next month as our start date (June 1st, 2017).
On 5/25/17, 3:57 PM, Dominate Web Media changed their mind and rescinded our deal (see email):
After much internal deliberation, we feel there's a mismatch between the services you require and what we're set up to deliver as an agency.
As a result, we're unable to proceed with your onboarding and I've asked accounting to rescind your active invoice.
Director of Business Development
Dominate Web Media
On 5/26/2017 We responded with a refund request:
Please refund our $1000. The deal we agreed upon was that the $1000 upfront free would be applied to our first month's fee and you are refusing to accept us as a client thus a full $1000 refund is in order.
Dominate Web Media refused to honor refund:
Email May 26, 2017 at 9:02 AM
The $1000 credit is applied to first month's fees but we do not issue refunds if we do not end up working together.
As detailed above, Dominate Web Media uses deceptive, unethical and perhaps fraudulant business practices.
This report was posted on Ripoff Report on 05/27/2017 01:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dominate-web-media/auburn-washington-98092/dominate-web-media-antares-enterprises-inc-adam-killam-keith-krance-ralph-burns-dom-1375718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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