Complaint Review: Don's BC Machine - Roseburg Oregon
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- Author Confirmed
- Don's BC Machine 988 N E Stephens Roseburg, Oregon United States of America
- Phone: 541 673-2633
- Web:
- Category: Auto Mechanics
Don's BC Machine Don McIntyer 2007 Corvette Beauty Blown Up Roseburg, Oregon
*Consumer Comment: Thoughtfull steps
*Consumer Comment: Was there any written warranty?
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Enjoyed taking the Corvette to the strip during the summer months. Decided it would be even more fun with more horsepower.
Took the car to Earth's End Motorsports to have a supercharger installed and some other modifications. Earth's End recommended a different engine builder to me, than the one i had intended to use. The recommended race engine builder, was Don of Don's BC Motorsports. The reason was because he was very good and very honest and reliable. He stands behind his work very strongly and is closer than the person i had intended on using. So, based on that, decided to use Don to rebuild the engine.
The engine was returned to and installed by Earth's End. When they started the engine, it had little to no oil pressure. I was told at the time, by Earth's End, that there was enough oil pressure and it would not have damaged the engine. The problem was caused by a plug that, was not installed in the dry sump oiling system. This was repaired by Earth's End.
The Corvette was then driven to break it in for about 1000 miles. During the first time out, there was a gauge that indicated the engine was running too lean. This could burn a valve. It was determined that the problem was the gauge and the engine was not really running lean.
The car was taken toVvancouver to be tuned.
I took the car to the strip to learn and practice with the all new car. This is what the car was built to do. On one of these runs, a valve broke. This destroyed the engine.
When the engine was taken apart, the damage from the lack of oil pressure was found. It could have caused the broken valve as well. There were worn pistons, cylinders, main bearings, cam bearings and rod bearings etc.
I have requested that Don's BC Machine pay me only $7500. The engine repair, by a different company, will cost $17,000. , plus installation, tuning and etc. I am only asking for $7500. as I am giving Don the benifit of not knowing for sure, that his work caused the valve to break. Although it probably did.
Don of Don's BCMmachine has done nothing to indicate he is standing behind is work at all. He will not return calls, he promises to call on a certain day or time, but does not. He sent and email to me stating he was sending me a letter the week of August 16, but did not. If I do get him on the phone he says he must call me back, he says he doesn't know what to say.
I sent him a certified letter requesting the $7500. and allowing 15 days from the date of letter. He did not respond.
This report was posted on Ripoff Report on 08/30/2010 04:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dons-bc-machine/roseburg-oregon-97470/dons-bc-machine-don-mcintyer-2007-corvette-beauty-blown-up-roseburg-oregon-635824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Thoughtfull steps
AUTHOR: Heather Welty - (United States of America)
SUBMITTED: Wednesday, October 27, 2010
Personally if I had owned the motor, I would have had someone change the oil and check the plugs before I took it down the strip. I have done plenty of business with Don's BC Machine to know that he does stand by his work. If there is a problem with the motor, he often offers to replace any damaged parts, and to rebuild the motor again at no cost to the client. He has done this for many. When it comes to race motors however, the waranty is very limited because of the nature in which they are used. Which if you think about it, really does make since. You can not afford as a business owner to fully waranty a "race" motor. They are ran at above average rpm's, and recieve much abuse. They are not the average daily driven motor.
There must have been a problem with the way the motor was tuned. I only say this because low oil pressure can not cause a valve to break. But, being ran too lean or having a high spring pressure can. I do not know what you had for valves and springs, but if one was an after market part, the other should have been as well. Trying to "mix and match" after market and stock parts with a high performance motor does not tend to be a good mix.
By the way, I do not know how long it has been since you have tried to reach Donnie, but he is no longer at the shop. There for I know that it is unfortunate for you, but there is nothing that the shop itself can do for you. Being as it is under new ownership. Thanks for your time...
#1 Consumer Comment
Was there any written warranty?
AUTHOR: Ronny g - (USA)
SUBMITTED: Monday, August 30, 2010
Generally any modifications that are implied to be used for racing, or damage that occurs while racing are not covered under warranty.
Granted, if this builder chooses to take some responsibility since there is a chance this was due to low oil pressure he can do so...but in all fairness it would need to be agreed that his workmanship caused the problem.
Seems there was a low oil pressure issue due to a plug not installed in the dry sump system. Then a lean condition was diagnosed as a bad gauge. A lean condition could burn a valve, but not so sure if it can cause one to break. Usually a bent or broken valve is due to over revving, too much cam (which can also break springs), or piston to valve clearance issues. Granted, low oil pressure could cause excessive friction at a valve and lead to breakage as well.
Only a pro builder could diagnose what really happened, and sometimes they can't if it was a defective part or abuse that lead to this.
I do need to ask..if this motor had worn pistons and bearings etc..surely other then the noises if low oil pressure was the cause what did the oil pressure gauge say? That much damage indicates it was ran over an extended period of time with lack of pressure, not the problem earths end found and fixed which they stated would not have damaged the engine. Unless they are not being 100% forthright.
I am not really taking sides as I certainly can not prove anything either way, but have some experience with racing, mods and engines. I have had to eat a few engines before but I understood the gamble every time I put my right foot to the floor.
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