Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1039516

Complaint Review: Doorknob Discount Center, LLC - Tampa Florida

  • Submitted:
  • Updated:
  • Reported By: Libby — Houston Texas
  • Author Confirmed What's this?
  • Why?
  • Doorknob Discount Center, LLC 13909 N Dale Mabry Hwy Suite 106 Tampa, Florida United States of America

Doorknob Discount Center, LLC Incredible inept company Tampa, Florida

*Author of original report: My mistake -- refund issued

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Appalling series of errors with my orders. First order was only correct on the third shipment (a month after I first placed it). Second order also arrived with one item mis-keyed and in the wrong finish. This is their business, right? None of it seems that difficult to me. Customer service was polite but follow-up was  nonexistent. I repeatedly asked for shipping confirmation for the replacements and was told each time that I would receive an email, but never did. One rep told me she would contact the president about giving me a partial refund for all my trouble, but that never happened either. I also still haven't been refunded for an extra deadbolt they sent me in the first order, and I returned. The prices are very good so if you want to save some money and aren't in a rush, maybe try them. I really can't believe how inept they are.

This report was posted on Ripoff Report on 03/31/2013 03:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/doorknob-discount-center-llc/tampa-florida-33618/doorknob-discount-center-llc-incredible-inept-company-tampa-florida-1039516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

My mistake -- refund issued

AUTHOR: Libby B - ()

POSTED: Tuesday, April 02, 2013

My original review stated that I had not been issued a refund for an erroneously shipped deadbolt. The refund was in fact issued, though it took 2+ weeks.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now