Complaint Review: Dr. Michael Kokolis, DDS - Bayside New York
- Dr. Michael Kokolis, DDS 4021 Bell Boulevard Bayside, New York United States of America
- Phone:
- Web:
- Category: Dental Services
Dr. Michael Kokolis, DDS Bell Dental Care Did not bill my insurance, even after I sent them proof! ,
*Consumer Comment: complaint's reflective of the business office NOT your dental care
* : Did not process insurance
* : In person
I gave them proof of my insurance during my appointment, and they never billed them. Instead the extremely rude and condescending secretary accused me of not having insurance. I offered to fax or email paperwork so that she could bill the insurance and she refused to give me a fax number or email address. I called them several times to help them fill out the paperwork, and they didn't do anything. Instead she sent me a bill for work that is 100% covered by my insurance. They are completely incompetent and rude. Avoid this place!
This report was posted on Ripoff Report on 08/14/2009 07:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dr-michael-kokolis-dds/bayside-new-york-11361/dr-michael-kokolis-dds-bell-dental-care-did-not-bill-my-insurance-even-after-i-sent-the-479773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
complaint's reflective of the business office NOT your dental care
AUTHOR: saoirse - (United States of America)
SUBMITTED: Monday, March 14, 2011
I do not work for Kokolis and am not related either
but have been a patient of his and cannot offer any complaint inre to his expertise and experience and professionalism as a high level of dentistry and oral surgery is provided by HIM.
It is very unfortunate how the boobettes in the business office responded and did not forward your insurance claims.
Hopefully you personally followed through with YOUR insurer and received YOUR reimbursement
and possibly you realize tha Kokolis ""shares"" that office with other practicioners ? and that business office is not his and his ALONE ?
My only complaint is that I don't live closer as getting to Bayside from our location is truly a journey involving bus/train.......BUT,as a "veteran" of multiple dental procedures--we will gladly travel over there.
He is more than qualified as a DDS and unfortunately his practice had these business associates in a shared practices OFFICE-
#2
Did not process insurance
AUTHOR: Chris - (USA)
SUBMITTED: Tuesday, August 25, 2009
Before my appointment I filled out an insurance form to give them the correct information. I went into their office twice and gave them the correct insurance information in person in addition to calling them. Instead of billing the correct insurance, they billed an old insurance company from 5 years ago that was obviously old and incorrect.
They have still failed to correctly bill the insurance or admit their mistake. Have you ever met someone that is 100% sure that they are absolutely right and never makes mistakes - ever. Like someone that will argue with you for hours that the earth is flat. That's the office manager here. Instead of billing insurance and setting appointments they just argue with you.
#1
In person
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Friday, August 14, 2009
Have you gone there IN PERSON to discuss the issue? Many doctors offices will still not conduct business via fax or email. They may need to make copies of your card.
Why not try driving to their office and speaking to them?
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