Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1449367

Complaint Review: DRAKES AUTO COLLISION - SOUTHFIELD MI

  • Submitted:
  • Updated:
  • Reported By: Shaina — Southfield MI United States
  • Author Not Confirmed What's this?
  • Why?
  • DRAKES AUTO COLLISION 23235 TELEGRAPH RD SOUTHFIELD, MI United States

DRAKES AUTO COLLISION CHARGED STORAGE FEES WHILE CAR WAS NEVER SERVICES SOUTHFIELD MI

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I WAS IN AN ACCIDENT ON APRIL 21, 2018. MY CAR WAS TOWED TO DRAKES COLLISION BASED ON THE RECOMMENDATION FROM THE TOW TRUCK DRIVER. MY CAR WAS ESTIMATED TO BE FIXED FRO 6100. MY INSURANCE COMPANY GEICO SENT THE CHECK OVER FOR PROPOSED SERVICES AT THAT PRICE. AS MY CAR SAT FOR AN ENTIRE MONTH WITH NOTHING BEING DONE, THE INSURANCE COMPANY CALLED TELLING ME MY RENTAL CAR COVERAGE IS COMING TO AN END AND I WOULD NEED TO CALL THE COLLISION SHOP TO MAKE SURE THEY ARE ON SCHEUDLE WITH FIXING MY CAR. AS I CALLED THE COLLISION SHOP TO CHECK UP ON MY CAR I WAS GIVEN THE RUN AROUND AND NO ONE RETURNED MY CALLS. I DROVE TO THE SHOP TO CHECK ON MY CAR, I SAW MY CAR IN THEIR LOT WITH NOTHING BEING DONE TO THE CAR.

THE PERSON HANDLING MY CAR TOLD ME HE HAD LASIK EYE SURGERY AND HE WAS OUT THE OFFICE BUT NEW DAMAGE WAS FOUND AND HE SENT OVER A NEW ESTIMATE TO MY INSURANCE COMPANY. THE NEW CHARGES TOTALED 10,000 WHICH COST MORE THAN THE CAR WAS WORTH. MY INSURANCE COMPANY INFORMED ME THAT THE CAR IS NOW DEEMED A TOTAL LOSS AND I HAD 72 HOURS TO FIND A NEW CAR AND GET OUT OF MY RENTAL. WHILE FINDING THIS INFORMATION OUT, DRAKES AUTO COLLISION HELD ONTO MY CAR EVEN THOUGH IT WAS DEEMED A TOTAL LOSS.

MY INSURANCE COMPANY NOW TELLS ME THEY HAVE A BUDGET FOR STORAGE FEES SINCE THE CAR SAT THERE A WHOLE MONTH WITH NO SERVICES BEING DONE TO THE CAR BESIDES INSPECTING FOR PARTS. MY INSURACE COMPANY STATED THEY SENT OVER A CHECK FOR 1100 FOR STORAGE WHICH IS THE MAX THEY COULD OFFER. DRAKE STILL HAD THE 6100. THE REMAINING PORTION OF THE CHECK NEEDED TO BE SENT BACK IN ORDER FOR A CHECK TO BE SENT TO MY LEIN HOLDER TO PAY THE CAR OFF. TODAY IS NOW JUNE 28, 2018 WHICH IS OVER TWO MONTHS IN HANDLING MY CAR AND DRAKE HAS YET TO SEND OVER THE CORRECT AMOUNT OF MONEY TO MY INSURANCE COMPANY IN ORDER TO PAY MY CAR OFF AND I AM STILL REPOSNSIBLE FOR PAYMENTS ALTHOUGH I HAVE NO CAR. NO ONE IS RETURNING MY CALLS.

This report was posted on Ripoff Report on 06/28/2018 08:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/drakes-auto-collision/southfield-mi-48033/drakes-auto-collision-charged-storage-fees-while-car-was-never-services-southfield-mi-1449367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now