DresSale.com Sold improper size on a custom made order and will not resolve the mistake Hong Kong, Internet

Dear customer:

We would like to apologize for the confusion and inconvenience you have experienced while shopping at Dressale.com. We are continuously working on improving our products and service, so we very much value your feedback.
    As for your issues, you can contact us via our email

customer_service@dressale.com ,or the live chat

http://livechat.dressale.com/chat.php , and our customer service team will help you there.
   Thank you,
   Dressale

Three months ago, my sister and her boyfriend decided to get marry on Christmas, I helped my sister to purchase a wedding dress online, I searched for a long long time. I had seen so many websites about selling wedding dress, I really don't know which website to choose. Almost every time I search, I can see Dressale.com, I asked my sister to browse this website, she was attracted by the beautiful wedding dress picture, compared with other websites, the price of dressale.com was lower than most of them. My sister and I decided to buy one from them. We made an order on September 10. They asked so many questions about the body size of my sister, they are really careful. We waited and waited, until November 8, we got the package. You are lucky enough for getting your dress on time!When we opened the package, we really saw a beautiful wedding dress just the same as the picture. My sister tried it on, a little bit larger. Maybe because my sister lost weight for preparing her wedding. At first, we were not satisfied about the dress, but my sister liked the fabric and color very much, the quality was good. So we didn't change the dress.I purchased online often, so I was often ripped off by online shops, but this time I'm happy. May be they are not so bad. If you want to have your money back, you have to insist. During the time we talked about the sizes, they seemed kindly. 

I went to the site you claimed was "professional" and it clearly is a compliation of bogus photos and comments taken from other sites from around the web.  The testimonials are not even written well - another indicator that they are fake testimonials provided by the company itself.

There is no way that the American legal system can protect you from yourself. As consumers we have the duty to do our own due diligence on a company prior to buying from it. I'm sorry you were ripped off. There have been complaints about that company and other similar scams for months here at this site.

No one can legislate the internet. If they do - it won't be a good thing for those of us that enjoy our freedom. I hate scams, but getting rid of the internet by legislating it is a worse solution IMO.

Buy local. You support your local economy and the power of the consumer is stronger in a local setting. Supporting scam websites encourages other scammers to get online and do similar things because it works against people not paying attention to what they are purchasing. You have the power to stop these type of scams by not supporting them!