Complaint Review: DRI*ELEMENT5.COM - Internet
- DRI*ELEMENT5.COM Internet U.S.A.
- Phone:
- Web:
- Category: Credit Card Fraud
DRI*ELEMENT5.COM , DRI*ELEMENT5.COM Dry Elements Unauthorized Charge Internet
*Author of original report: DRI*ELEMENTS5.COM Unauthorized Charge not so fraudulant
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I reviewed my debit card bank statement and noticed 2 pending charges from DRI*ELEMENT5.COM for 29.95 each. I could not find this company on-line, but did find several other fraud complaints. I immediately called my bank and filed an unauthorized charge claim to have these reversed. The bank will reverse them once they post and I sign a testament that I did not authorize these charges.
The bank wanted to know whether or not I contacted them, but because I could not find anything about them, I had to explain to the claim rep that that was not possible. The rep asked this question a few times and also asked a few times whether or not I authorized this. This is standard claim protocol so don't be put off by it. The claim rep proceeded to create the claim and e-mail the affadavit to me in addtion to putting a hold on my card and issuing me a new one (at no expense to me). I just have to sign the testament and send it in before the charges are reversed.
Paulina
appleton, Wisconsin
U.S.A.
This report was posted on Ripoff Report on 08/13/2008 11:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/drielement5com/internet/drielement5com-drielement5com-dry-elements-unauthorized-charge-internet-362446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
DRI*ELEMENTS5.COM Unauthorized Charge not so fraudulant
AUTHOR: Paulina - (U.S.A.)
SUBMITTED: Wednesday, August 13, 2008
After further research, I found out that DRI*ELEMENTS5.com is a web address for PC Tools Software company that has Spy Doctor and various other anti-virus tools. The annual subscription appears as DRI*Elements5.com even though their annual renewal notification says that it will appear with a different web address ("DRI*PCTOOLS.COM"). But this still does not explain the 2 charges for the same amount. There is some double dipping there. I'll leave everything canceled through the bank and call PC Tools directly about this.
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