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Report: #136346

Complaint Review: Drive Financial Services - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Boca Raton Florida
  • Drive Financial Services 8585 North Stemmons Freeway, Suite 1100-North Dallas, Texas U.S.A.

Drive Financial Services ripoff refusal to provide monthly statements, balance and payment history. Dallas Texas

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I have contacted this lender on five separate occasions requesting payment history as I believe their payoff amount to be incorrect. Despite my contacting them by the method stated on their web site I have yet to have one balance and payment history mailed to my house. The last three times I have called I have requested to speak with a manager regarding this issue and each time was promised resolution. The payoff amount they have indicated via phone seems incorrect from my records yet I cannot get a payment history from the company to verify. Additionally I state poor customer service as I was hung up on by one of the representatives, they have failed to update my records with new information on several occasions, and a supervisor \"Anna\" (badge #6056) was rude to me and told me I \"better be sure\" I was right before I state that the balance is incorrectly listed.

Jessica
Boca Raton, Florida
U.S.A.

This report was posted on Ripoff Report on 03/25/2005 06:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/drive-financial-services/dallas-texas-75247/drive-financial-services-ripoff-refusal-to-provide-monthly-statements-balance-and-payment-136346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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