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Report: #419563

Complaint Review: DU Subscriptions - Support@mbsupportcenter.com Nationwide

  • Submitted:
  • Updated:
  • Reported By: Toledo Ohio
  • Author Confirmed What's this?
  • Why?
  • DU Subscriptions Support@mbsupportcenter.com Nationwide U.S.A.

DU Subscriptions DU Subscriptions - Compromising Mary Kay, Inc Accounts Support@mbsupportcenter.com Nationwide

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I received my January bank statement and found a transaction that I did not recognize. I called my bank and they told me to call the phone number on the check. I called the number on the check for a company called DU Subscriptions and they gave me an email address "support@mbsupportcenter.com" to report the transaction to and to get the charges reversed. I was told it could take up to 10 business days to receive a response and a reversal in the transaction, and with January 19th being a holiday, I should give them until January 30th to complete the reversal. I sent an email to this address on January 16th regarding the disputed transaction.

During the last two weeks, I kept checking my email for a response and inquiring with my bank to see if the charge had been reversed. This morning I called the phone number again (866-532-4801) and it was disconnected. I called my bank and I have to send in a statement regarding what happened and and information I have on the company. I found in the Ripoff Report database a similar case from a woman in Anchorage, Alaska with the same problem, different company but same email address. Her problem occurred on November 19, 2008. She is a Mary Kay Consultant. My problem occurred on December 17, 2008. I am a Mary Kay Consultant also. I contacted Mary Kay Legal Department and am waiting a return call from somebody there because I believe the Online ordering system for consultants has be hacked into somehow.

Buttercup
Toledo, Ohio
U.S.A.

This report was posted on Ripoff Report on 02/03/2009 10:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/du-subscriptions/nationwide/du-subscriptions-du-subscriptions-compromising-mary-kay-inc-accounts-supportmbsupportc-419563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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