Dutch Gardens Still waiting Internet

I placed an order with Dutch Gardens a month ago. I never received a confirmation and I checked "my account" and it looks like it was never placed. So the next evening I placed it again, received confirmation and started waiting. And waiting. I got my credit card statement and noticed both orders were on it. I looked at my Dutch Gardens account and there was only one order showing. I finally called them for clarification AND to ask when it would be shipped. The woman who answered the phone wasn't sure if she could cancel the duplicate order and I would have to check my credit card statement to see if it was credited. 

So I did. Nothing was credited. 

She also said they had just gotten a delivery, so my order would ship soon. I finally did get a shipping notice and my order's been in transit for four days. It was placed a month ago. 

These are not earth shattering complaints, but my experience with them hasn't been good. There are lots of other mail order nurseries out there.