Report: #1335815

Complaint Review: E-Motor USA

  • Submitted: Mon, October 31, 2016
  • Updated: Mon, October 31, 2016
  • Reported By: Clive Milton — Brookfield Connecticut USA
  • E-Motor USA
    202 W. Ridge Rd
    Griffith, Indiana

E-Motor USA Untrustworthy Company Griffith Indiana

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I bought 4 coil over shocks for my 1993 Mazda RX7 from this company and the front top-plate was not correct and the rears were too long and unadjustable so the ride height at the back was 1inch higher than before with he OEM shocks. They also neglected to suggest or offer shocks with adjustable dampers so changing the spring tension has to be done from underneath the car if it can be done at all.

The owner refused to refund any of my money as I had to pay a mechanic three times to R&R the replacement parts: cost $800. My recommendation is not to buy anything from this company as no-one really knows what fits and what doesn't. Go to

30 phone calls and still I don't have the correct parts or installation and adjustment instructions. Sales guy was helpful, but the owner couldn't care less once he has your money.

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