Report: #699433

Complaint Review: ebates.com - Internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Thu, February 24, 2011
Updated: Mon, February 28, 2011
Reported By: jean — west chazy New York United States of America

Author Not Confirmed

Why?

ebates.com Internet United States of America

Phone:
Web: ebates.com
Category: Personal Services

ebates.com checking account held hostage , Internet

*UPDATE Employee: Payment from Ebates

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i made purchases thru ebates .com as i have in the past.

this time a hold was put on my account for money owed to merchants. which i understand to a point.

once merchants were paid my money should have been released.

it is now five days later still no access to my money. I dont owe for purchases.

contacted bank, merchants and ebates still waiting for an answer to my money hostage situation.

help me me release my money.

This report was posted on Ripoff Report on 02/24/2011 12:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ebatescom/internet/ebatescom-checking-account-held-hostage-internet-699433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

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#1 UPDATE Employee

Payment from Ebates

AUTHOR: Dylan - (U.S.A.)

SUBMITTED: Monday, February 28, 2011

POSTED: Monday, February 28, 2011

We recently mailed out over $9 million dollars in Cash Back to our members. We are sorry to hear about this trouble with this specific payment. I am sure that you will receive a response to your email to Ebates Customer Care. We look forward to sending you money. There are some general reasons why a payment would not be issued, however, I cannot comment specifically regarding your payment since I do not have enough information to identify who you are. We look forward to resolving all issues that our members may experience.

Sincerely,

Dylan Campopiano
Director of Customer Operations
Ebates.com

http://www.ebates.com/testimonials.htm

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