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Report: #190880

Complaint Review: EDP Reporting, EDEBITPAYLLC - Valley Village California

  • Submitted:
  • Updated:
  • Reported By: Pomona New York
  • Author Confirmed What's this?
  • Why?
  • EDP Reporting, EDEBITPAYLLC 5301 Laurel Canyon Blvd. Suite 132,Valley Village California 91607 Valley Village, California U.S.A.

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I did my normal routine check my account online everyday and on 5-9-06 i noticed a charge on my checking account itao 159.95 that i didnt authorize. So I called my bank and immediately went down there to shut down my account. I also filled out a dispute form because I never authorized this.

Then I called the company and was on hold forever, then finally a operator came on and told me that they are a high volume call center and all reps are busy and someone will call me back with in 24-48 hrs. I advised her that I have worked for call centers before and there is no way in the world that no one is available. So I then called back again today and spoke to a guy name Mark who told me that this was a charge that was authorized on the 4th and that I had 3 business days to cancel.

I told him that I want a refund and that I never authorized this charge. He then told me that he can mail me a form to take to the police station. He also told me that they can only refund me back $100.00 and that the 59.95 in non refundable. He then faxed me over a form that basically states that I give up my rights to dispute with bank and that I can pursue any lawsuit or anything of that nature.

I then called my bank and told her about this site and printed as much info as I can to help me to get my money back. She then told me not to fill out the form and to fax everything to her. This is really crazy and needs to be stopped. This is not right nor is it fair. I will do whatever it takes to see that this doesnt happen again and they get taken down! They know that what they are doing is fraud! So if anyone can help me get the ball rolling on bringing this company down, then lets do it.

Nicole
Pomona, New York
U.S.A.

This report was posted on Ripoff Report on 05/10/2006 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/edp-reporting-edebitpayllc/valley-village-california-91607/edp-reporting-edebitpayllc-unauthorized-fraudulent-charge-valley-village-california-190880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
7Consumer
0Employee/Owner

#7 Consumer Comment

ready to go file suit against company nicole

AUTHOR: Firebird - (U.S.A.)

POSTED: Sunday, July 22, 2007

hi nicole my name is lisa i read your report i too had this company take money out my checking illegally.i agree lets file a suit against them.let me know.

lisa,pa

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#6 Author of original report

I got my money back

AUTHOR: Nicole - (U.S.A.)

POSTED: Monday, May 22, 2006

Hello All,
I just wanted to let you know that I got my money back after 3 days. I printed all these emails about the company and took it to my bank, I also gave them a release form from this company waiving my rights to pursue any legal action in order for me to get a refund from them. I didn't feel it out, this company is full of it. I really do hope that all of you get your money back. Don't get discouraged, it can happen.

You have to be persistent with your bank. If your bank values your business they will do what it takes. You can get your money back, don't fill out anyform from this company waiving your rights. Go through your bank. Also, another way to avoid this is stopping doing stuff on the internet, your information is being shared with 3rd parties. You may think your are filling out info for one company but it is really for another. This is how they get your information. Be very careful. I wish all of you the best of luck.

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#5 Consumer Comment

Here's all their info some of the executive people at this company I am also a victim they debited 159.95 out of my account 3 times in 2 days

AUTHOR: Brian - (U.S.A.)

POSTED: Friday, May 19, 2006

Edebitpay, Llc
5301 Laurel Canyon Blvd
Valley Village, CA 91607-2736
United States
Phone: 818-487-0672
Annual Sales (mil.) $3.8 million

Dale P Cleveland-Legal
Ms Vivienne Crye-Comptroller
Mr Brian K Stewart-Comptroller
Mr William R Wilson-Legal

so if you call and get put on hold dial ext. 123 this will patch you through to the operator and she will take a message and say they will eventualy call you back. you can get other employee's voice-mail by using the following ext. #'s :112,121,119,117,118,120,131,134,122,124,127,129,130,133

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#4 Consumer Comment

NEVER CEASE TO AMAZE

AUTHOR: Lemriel - (U.S.A.)

POSTED: Thursday, May 11, 2006

BRIDGETT GIVE IT UP YOU ARE SO FULL OF IT YOU REALLY NEED TO EVALUATE YOUR LIFE AND THINK ABOUT WHO IT IS YOU WORK FOR. YOU CANT BE THAT NIEVE TO BELIEVE THAT YOUR COMPANY IS NOT RUNNING A SCAM.

IF THIS COMPANY IS SO LEGIT WHY HAVE YOU ALL NOW TAKEN OFF THE LIVE CHAT....ILL TELL YOU WHY BECAUSE YOU ALL ARE F-R-A-U-D-S. NICOLE I WOULD DO ANYTHING TO SEE THIS COMPANY GO DOWN. BRIDGETT FYI I HAVE SENT YOUR CO. NUMEROUS EMAILS FOR THEM TO TAKE MY INFORMATION OUT OF THEIR SYSTEM I HAVE ALSO SENT FAXES AND LEFT MESSAGES WITH THE OPERATOR, PRAY TELL IF YOUR MAIN FOCUS IS YOUR CUST. (WHICH IS THE FOCUS OF A LEGITIMATE CO.) WHY HAVENT I BEEN SENT A WRITTEN LETTER OR ANYTHING AND THIS EXT. THAT YOU GIVE OUT IS ALSO A FRAUD DEBBIE NEVER ANSWERS THE PHONE WHEN I CALL.

IF YOU WANT TO OFFER "HELP" OFFER SOMETHING PEOPLE CAN USE YOUR COMPANY MAKES ME SICK. LEMRIEL. PS. IF YOUR COMPANY IS SO LEGIT WHY DID MY BANK GIVE ME BACK MY MONEY BASED ON FRAUDULENT CHARGES. I THINK YOU NEED TO START FILLING OUT APPLICATIONS BECAUSE YOUR "COMPANY" IS GOING DOWN ALL YOU PEOPLE ARE IS A BUNCH OF TW0 BIT HUSTLERS WITH NO EDUCATION OR HOPE FOR THE FUTURE. LAME.

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#3 UPDATE Employee

CALL 818-487-0672 X141 ASK FOR DEBBIE SHE MAY HELP YOU GET YOUR MONEY BACK

AUTHOR: Bridgett - (U.S.A.)

POSTED: Wednesday, May 10, 2006

Although I disagree with your statement I am still offere4ing you a bit of information on whom may be able to help your retrieve you money.
We are not doing anything illegal in our company maybe someone got a hold of your information with out your consent we do have a application on file that authorized the transaction taken. On our qwebsite it clearly states what fees would be charged as well.

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#2 UPDATE Employee

CALL 818-487-0672 X141 ASK FOR DEBBIE SHE MAY HELP YOU GET YOUR MONEY BACK

AUTHOR: Bridgett - (U.S.A.)

POSTED: Wednesday, May 10, 2006

Although I disagree with your statement I am still offere4ing you a bit of information on whom may be able to help your retrieve you money.
We are not doing anything illegal in our company maybe someone got a hold of your information with out your consent we do have a application on file that authorized the transaction taken. On our qwebsite it clearly states what fees would be charged as well.

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#1 UPDATE Employee

CALL 818-487-0672 X141 ASK FOR DEBBIE SHE MAY HELP YOU GET YOUR MONEY BACK

AUTHOR: Bridgett - (U.S.A.)

POSTED: Wednesday, May 10, 2006

Although I disagree with your statement I am still offere4ing you a bit of information on whom may be able to help your retrieve you money.
We are not doing anything illegal in our company maybe someone got a hold of your information with out your consent we do have a application on file that authorized the transaction taken. On our qwebsite it clearly states what fees would be charged as well.

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