Complaint Review: El Morocco Restaurant - Pleasant Hill California
- El Morocco Restaurant 2203 Morello Ave. Pleasant Hill, California U.S.A.
- Phone: 925-671-0132
- Category: Restaurants
El Morocco Restaurant ripoff fraudulent billing use of profanity towards customer Pleasant Hill California
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We went to the restaurant and before we pick our dishes, we asked the waiter (Nabil) twice to put everything other than the meals on separate checks and let people pay for themselves. At the end, when we asked for the check, the waiter brought us a check that everything was mixed up, it wasn't clear how many meals were served, and they were charging us for 11 guests instead of 10. When I asked how many meals were served, the waiter told me that he didn't know that. When I asked that how could he not know that, and if that was the case, how did he calculated the total, he went off on me and told me to not to talk to him like that!!! I asked for his manager right away. He bluntly ignored my request. I went to the bar and asked the lady behind at the bar (Karen) to call the manager. The waiter interrupted me and said he is the manager. I asked for the owner and he said he is not going to do it and when I asked him frequently why he is not simply answering my question and telling me how many meals he served, he said 11. I told him that he is mistaking and again asked for the owner. He kept saying that I shouldn't be talking to him like that and treathened that he would call the police. I told him that he can do whatever he wants to do and repeated that I need to talk to the owner. He used the F word and turn around. That was the first time in my entire life that someone was using the F word towards me, especially in a restaurant. The lady at the bar stepped in and said that the owner wasn't there and tried to handle the situation. Well, I have to mention that she was polite and punctual. We paid for 11 meals and got out of that place. I couldn't let them get away with it this time. So, I thought wrting this report would help to inform others to be aware of the ripoff, fraudulent billing, and use of profanity towards customer in that place.
This report was posted on Ripoff Report on 08/06/2006 12:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/el-morocco-restaurant/pleasant-hill-california-94523/el-morocco-restaurant-ripoff-fraudulent-billing-use-of-profanity-towards-customer-pleasant-204736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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